Mailroom Associate

emergiTEL Inc.; New Westminster; On-site; CAD 26,000 - 27,000; Full time

Job summary

emergiTEL Inc. is hiring a Mail Associate (Level 1) on a contract basis for our client in the Document Management and Business Services industry in Westminster, BC. The role involves scanning, mail processing, and related duties.

Responsibilities include preparing documents for digital imaging, checking quality, indexing images, and operating mail equipment. Requires 6 months to 1 year of experience and a high school diploma, with basic MS Office skills and the ability to lift up to 50 pounds.

Qualifications

• 6 months to 1 year of experience in a professional working environment.
• Experience in a client-facing environment.

Responsibilities

• Prepare customer documents for the digital imaging process.
• Check physical documents for quality issues that may complicate the scan process.
• Prepare a wide array of document types and conditions for scanning.
• Index scanned images according to naming mechanisms outlined by the customer and/or RDIC leadership, along with additional post-imaging services.
• As needed, assist with additional print-related workflows.
• Other duties may be assigned to meet business needs.
• Physical demands: Minimal to moderate physical effort required; some moving of boxes and loading paper into machines.
• Project preparation and scan work will require finger dexterity and movement between machines for different types of documents.
• Mental demands: Problem-solving, teaching, written and verbal communication, information comprehension, and mental acuity.
• Receive, sort, and process mail documents, packages, and supplies; notify recipients.

Skills

Communication

Self-motivation

English literacy

MS Office

Multitasking

Education

High School Diploma

Tools

High-volume mail equipment

Job description

emergiTEL is hiring a Mail Associate (Level 1) for our client in the Document Management and Business Services industry. This is a Contract role.
Compensation: $18.56 - $19.45/hour
Location: Westminster, BC
Job Description (English)
Scanning

• Prepare customer documents for the digital imaging process.

• Check physical documents for quality issues that may complicate the scan process.

• Prepare a wide array of document types and conditions for scanning.

• Index scanned images according to naming mechanisms outlined by the customer and/or RDIC leadership, along with additional post-imaging services.

• As needed, assist with additional print-related workflows.

• Other duties may be assigned to meet business needs.

• Physical demands: Minimal to moderate physical effort required. Some moving of boxes and loading paper into machines will be required.

• Project preparation and scan work will require finger dexterity and movement between machines for different types of documents.

• Mental demands: Problem-solving, teaching, written and verbal communication, information comprehension, and mental acuity.

Mail

• Receive, sort, and process mail documents, packages, and supplies. Notify recipients.

• Record and process accountable mail information and maintain logs.

• Basic printing utilizing colour production printers.

• Operate mail equipment including mail inserters, sorters, and finishing equipment.

• Perform quality checks on outbound mail.

• Perform mail labeling and mail merge.

• Perform electronic mail distribution (open, mail preparation, scan, and distribute).

• Perform fulfillment functions such as assembly, packaging, and kitted materials.

• Follow mailroom security procedures.

• Deliver and pick up mail on scheduled runs.

• Able to lift and move up to 50 pounds.

• Ability and willingness to learn.

• Other duties as assigned.

Skills Level 1

• Good communication and customer service skills, both written and verbal.

• Self-motivated.

• Able to read, write, and follow English instructions.

• Intermediate computer skills, including MS Office.

• Ability to manage multiple tasks and perform duties with minimal supervision.

Level 2

• All skills listed above.

• Ability to operate high-volume mail and insertion equipment.

Experience Level 1

• 6 months to 1 year of experience in a professional working environment.

• Experience in a client-facing environment.

Level 2

• All experience listed above.

• 1 to 2 years of experience in a mailroom environment.

Education Level 1 and Level 2

• Minimum High School diploma or equivalent.

Level 3

• All education listed above.

• Specialized mailroom/mailing training and certification.

Vacancy Status / Statut du poste
This is an active position currently open for hiring. / Ce poste est activement ouvert au recrutement.
Use of Artificial Intelligence / Utilisation de l'intelligence artificielle
emergiTEL uses artificial intelligence to help identify and source candidates for this role. All assessment and selection decisions are made by our recruiters, a human is always involved, and no applicant is evaluated or rejected by automated means alone.