Office & Mail Services Specialist

Socket.dev; Toronto; On-site; CAD 26,000 - 29,000; Full time

Benefits offered by this job

Career growth

Paid time off

Bonuses

Medical benefits

Job summary

SPS is seeking a Client Services Associate to provide office and mail services, delivering operational functions across inbound/outbound mail, shipping/receiving, and front desk support. The role focuses on ensuring equipment functionality, stocking supplies, and maintaining a professional company image through prompt, courteous service.

Typical hours are Monday to Friday, 9:00 AM – 6:00 PM. The candidate should have strong communication, organizational, and multitasking skills and be

Qualifications

• Requires a High School Diploma or equivalent.
• 1+ years of work experience preferred.
• Ability to work assigned hours as determined by manager.
• Excellent organizational and time management skills.
• Analytical abilities and problem-solving aptitude.
• Strong written and verbal communication skills.
• Proficiency with computer-based systems.
• Maintain a professional appearance and attitude.
• Adhere to all policies and procedures.

Responsibilities

• Delivers 5-star customer service across all channels.
• Manages inbound/outbound mail and packages, including sorting, tracking, and notifying recipients.
• Supports shipping/receiving operations and serves as point of contact for mail inquiries.
• Performs daily maintenance on office equipment and submits work orders as needed.
• Assists with front desk/reception, barista/pantry, and meeting room setups.
• Coordinates office moves and ensures common areas are stocked and clean.
• Aids print/copy tasks and monitors equipment functionality.
• Takes initiative during downtime and supports colleagues as needed.
• Maintains professionalism and trains backup staff on procedures.

Skills

Customer service

MS Office

Multitasking

Organizational skills

Shipping/receiving knowledge

Education

High School Diploma or equivalent

Tools

MS Office Suite

Job description

SPS is seeking a Client Services Associate to provide office and mail services, delivering operational functions across inbound/outbound mail, shipping/receiving, and front desk support. The role focuses on ensuring equipment functionality, stocking supplies, and maintaining a professional company image through prompt, courteous service.

Typical hours are Monday to Friday, 9:00 AM – 6:00 PM. The candidate should have strong communication, organizational, and multitasking skills and be