Luxury Retail Sales Support Associate

Tapestry; Vancouver; Hybrid; CAD 25,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 K

Paid Paternity/Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach Vancouver store seeks a Sales Support Associate to deliver warm, professional service and maintain a pristine sales floor. You will assist customers, process transactions, and help ensure accurate stockflow from receiving to point of sale.

The role requires 1+ years in retail, knowledge of fashion trends, and strong English communication. Flexible schedule, including weekends and peak periods, is expected in a luxury environment.

Qualifications

• Retail experience in luxury environment preferred.
• Strong knowledge of fashion trends and market competition.
• Experience with cash registers and basic tech (iPad/laptop, POS).
• Attention to detail and organizational skills.
• Ability to multitask in a fast-paced setting.
• Excellent communication and customer service skills.
• Strong English language proficiency.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador; support social media engagement in the local market.
• Operate POS accurately; maintain cash wrap and stockroom organization.

Skills

Customer service

Retail experience

Cashier experience

English proficiency

Job description

Coach Vancouver store seeks a Sales Support Associate to deliver warm, professional service and maintain a pristine sales floor. You will assist customers, process transactions, and help ensure accurate stockflow from receiving to point of sale.

The role requires 1+ years in retail, knowledge of fashion trends, and strong English communication. Flexible schedule, including weekends and peak periods, is expected in a luxury environment.