Luxury Client Advisor: Elevate Experiences & Sales

Loro Piana; Toronto; On-site; CAD 40,000 - 64,000; Full time

Benefits offered by this job

Medical

Dental

Vision care

Fertility support

Adoption and surrogacy reimbursement

Tuition reimbursement

401K match

Headspace mental health support

Product discount

Exclusive LVMH discounts

Job summary

Loro Piana is seeking a Client Advisor in Toronto to deliver exceptional service and drive store sales for our luxury products. You will build strong client relationships, leverage product knowledge, and contribute to a premium shopping experience aligned with brand standards.

Ideal candidates have experience in luxury retail, strong communication skills, and the ability to manage client information for personalized service.

Qualifications

• 2+ years of sales or sales support experience in luxury retail.
• Excellent customer service and attention to detail.
• Strong teamwork and collaboration with store colleagues.
• Proficiency with Microsoft Office and SAP systems.
• Ability to manage client information and after-sales follow-up.

Responsibilities

• Exceed personal sales goals and drive store growth while upholding Loro Piana standards.
• Develop product knowledge to facilitate the sales process.
• Collaborate with team to ensure a seamless client experience.
• Cultivate and maintain relationships with clients and provide after-sales support.
• Update client information to tailor future interactions and services.

Skills

Sales experience

Customer service

Teamwork

MS Office

SAP

Tools

Microsoft Office

SAP

Job description

Loro Piana is seeking a Client Advisor in Toronto to deliver exceptional service and drive store sales for our luxury products. You will build strong client relationships, leverage product knowledge, and contribute to a premium shopping experience aligned with brand standards.

Ideal candidates have experience in luxury retail, strong communication skills, and the ability to manage client information for personalized service.