Luxury Client Advisor - Elevate Experiences & Sales

LVMH; Toronto; On-site; CAD 42,000 - 66,000; Full time

Benefits offered by this job

Healthcare

Fertility support

Adoption and surrogacy

Tuition reimbursement

Mental health support

Job summary

Loro Piana in Toronto seeks a Client Advisor to drive sales growth and deliver exceptional service to clients. You will build lasting client relationships, curate elevated shopping experiences, and contribute to the store's success through product knowledge and personalized assistance.

The role requires passion for luxury products, teamwork, and a proactive approach to sales and after-sales care in a premium environment.

Qualifications

• 3+ years of sales experience, preferably in a luxury retail environment.

Responsibilities

• Exceed personal sales goals and ensure continuous growth in a team setting while upholding Loro Piana standards.
• Develop and incorporate comprehensive product knowledge to facilitate the sales process.
• Collaborate with fellow team members to ensure a seamless shopping experience for our clients and contribute to the overall success of the store.
• Cultivate and maintain strong relationships with clients by following up on purchases and providing after-sales support.
• Collect and update client information to enhance future interactions and tailor services to individual preferences.
• Actively engage with clients to promote products, provide personalized assistance, and drive sales growth.
• Oversee maintenance of store displays to ensure alignment with visual merchandising guidelines.
• Collaborate with store leadership to execute action plans aimed at enhancing sales performance.
• Identify key opportunities for optimizing sales growth and operational efficiencies.

Skills

Luxury retail sales

Customer service

Teamwork

Problem-solving

Inventory knowledge

Tools

Microsoft Office

SAP

Job description

Loro Piana in Toronto seeks a Client Advisor to drive sales growth and deliver exceptional service to clients. You will build lasting client relationships, curate elevated shopping experiences, and contribute to the store's success through product knowledge and personalized assistance.

The role requires passion for luxury products, teamwork, and a proactive approach to sales and after-sales care in a premium environment.