Luxury Client Advisor: Elevate Service and Sales

LVMH; Mississauga; Remote; CAD 42,000 - 58,000; Full time

Job summary

Loro Piana in Mississauga is seeking a Client Advisor to drive sales growth and deliver exceptional service to our clients. You will leverage passion for luxury products, build lasting relationships, and curate elevated shopping experiences that align with our brand standards.

The role requires 2+ years in sales, proficiency with Microsoft Office and SAP, and a collaborative mindset to work with the store team.

Qualifications

• 2+ years of sales or sales support experience, preferably in luxury retail.
• Proficient in Microsoft Office, SAP and other digital tools.
• Excellent attention to detail, customer service and teamwork skills.
• General knowledge of sales, operations and inventory.

Responsibilities

• Exceed personal sales goals and drive growth as part of a team while upholding standards.
• Develop product knowledge to facilitate the sales process.
• Collaborate with teammates to ensure a seamless shopping experience.
• Cultivate and maintain client relationships with after-sales follow-up.
• Collect and update client information to tailor future interactions.
• Engage with clients to promote products and drive sales growth.
• Maintain store displays aligned with visual merchandising guidelines.
• Work with leadership to implement plans to boost sales.
• Identify opportunities to optimize sales and operations.

Skills

Microsoft Office

SAP

Customer service

Teamwork

Job description

Loro Piana in Mississauga is seeking a Client Advisor to drive sales growth and deliver exceptional service to our clients. You will leverage passion for luxury products, build lasting relationships, and curate elevated shopping experiences that align with our brand standards.

The role requires 2+ years in sales, proficiency with Microsoft Office and SAP, and a collaborative mindset to work with the store team.