Luxury Retail Sales Support Pro

Tapestry (Coach/Kate Spade)

Edmonton

On-site

CAD 21,000 - 28,000

Full time

4 days ago

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Job summary

Coach is seeking a Sales Support Associate in Canada to warmly welcome clients, provide personalized assistance, and maintain an organized, inviting sales floor. You will operate the POS, process transactions accurately, and help ensure a smooth flow from receipt to point of sale.

In this luxury retail role, you’ll assist with stock handling, shipments, visual merchandising updates, and stockroom upkeep, while delivering exceptional service and upholding brand standards in a fast-paced

Qualifications

1+ year retail experience, preferably luxury retail.
Strong knowledge of fashion trends and ability to read price/product sheets.
Proficient with cash registers and basic computer tools (iPad/laptop) and communicate clearly.

Responsibilities

Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
Serve as a brand ambassador in-store and in the local market; support social media engagement.
Operate POS accurately, maintain cash wrap organization, and handle cash/media per policy.
Suggest add-on products, promote gift cards, and capture customer information where permitted.
Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
Manage stock levels, replenish sales floor, and execute visual merchandising updates.
Support sales floor activities and respond to customer requests promptly.