Logistics Operations Coordinator — Fast-Paced & Impactful

Intelcom Courrier Canada INC; Sarnia; On-site; CAD 29,000 - 32,000; Full time

Benefits offered by this job

Comprehensive group insurance

Group RRSP program

Employee Assistance Program

Job summary

Intelcom | Dragonfly is Canada’s leader in last-mile logistics, offering a dynamic role focused on unloading, sorting, and processing packages. The position involves assisting with freight verification, scanning, and data entry, while supporting shipping, receiving, and inventory management.

The role emphasizes reliability, adherence to SOPs, and customer service via phone and email. Come join a growing team across multiple stations with strong growth opportunities and benefits.

Responsibilities

• Assist in unloading trailers and verify freight against manifests
• Scan, sort, and process packages, including defective items and returns
• Conduct van audits and support sorting operations
• Support shipping, receiving, dispatching, and inventory management
• Print labels and prepare required documentation
• Process returns and complete required documentation in accordance with SOPs
• Handle customer pickups and (front desk assistance to customer)
• Respond to customer inquiries via phone and email
• Collaborate with Operations teams to uphold quality standards
• Perform data entry tasks as needed
• Train and mentor new employees
• Complete supervisor-assigned tasks as required

Job description

Intelcom | Dragonfly is Canada’s leader in last-mile logistics, offering a dynamic role focused on unloading, sorting, and processing packages. The position involves assisting with freight verification, scanning, and data entry, while supporting shipping, receiving, and inventory management.

The role emphasizes reliability, adherence to SOPs, and customer service via phone and email. Come join a growing team across multiple stations with strong growth opportunities and benefits.