Operations Coordinator - Fast-Paced Logistics & Growth

Intelcom | Dragonfly; Prince George; On-site; CAD 23,000 - 32,000; Full time

Benefits offered by this job

Group RRSP program

Comprehensive group insurance

Employee Assistance Program

Job summary

Intelcom | Dragonfly is hiring for a fast-paced warehouse role in Canada. The position involves unloading trailers, scanning and sorting packages, and assisting with shipping, receiving, and inventory management.

You will also handle returns, documentation, and customer inquiries while maintaining safety and efficiency. Join a team that values collaboration and operational excellence; training is provided, and opportunities for growth exist within a busy logistics network across multiple

Responsibilities

• Assist in unloading trailers and verify freight against manifests
• Scan, sort, and process packages, including defective items and returns
• Conduct van audits and support sorting operations
• Support and assist shipping, receiving, dispatching, and inventory management
• Support and maintenance warehouse systems and ensure operational efficiency
• Process returns and complete required documentation in accordance with SOPs
• Handle customer pickups and provide front desk assistance to customers
• Resolve delivery issues by following SOPs and coordinating with relevant teams
• Print labels and prepare required documentation
• Process broker returns and return-to-clients shipments
• Prepare daily reports and maintain accurate records
• Perform data entry tasks as needed
• Train and mentor new employees
• Collaborate with Operations teams to uphold quality standards
• Complete supervisor-assigned tasks as required
• Maintain a clean, organized and hazard-free work environment
• Comply with all Health & Safety protocols
• Provide support for clients and IDCs
• Respond to customer inquiries via phone and email
• Process customer service email requests
• Other duties as assigned

Job description

Intelcom | Dragonfly is hiring for a fast-paced warehouse role in Canada. The position involves unloading trailers, scanning and sorting packages, and assisting with shipping, receiving, and inventory management.

You will also handle returns, documentation, and customer inquiries while maintaining safety and efficiency. Join a team that values collaboration and operational excellence; training is provided, and opportunities for growth exist within a busy logistics network across multiple