Lodge Manager - CSE

Canadian Inclusion; Fort McMurray; On-site; CAD 100,000 - 150,000; Full time

Benefits offered by this job

Comprehensive benefits package

Health or Personal Spending Account

Employee & Family Assistance Program (

RRSP/DPSP Match Program

Job summary

Civeo Services Employees LP in northern Alberta is seeking a Lodge Manager to lead daily lodge operations and drive guest experience. Reporting to the Operations Manager, you will oversee profitability, safety, scheduling and customer relations across the facility.

The ideal candidate brings 5+ years in hotel/food services management, a Class 5 driver's license, and proven leadership in a unionized environment. This is a hands-on role in a remote lodge setting.

Qualifications

• 5+ years of progressive experience in hotel and food services management.
• Class 5 Operator's License, with a 5- year driving record satisfactory to Civeo's driving criteria.
• Proficient with Microsoft Office programs.
• Exceptional leadership and management skills.
• Experience in managing a unionized work force.
• Knowledge of remote lodge operations is an asset.
• Self- motivated in managing a facility thru initiative and innovation to achieve results in a safe and profitable manner.
• Ability to maintain a professional demeanor in all interaction with clients, guests and staff
• Conflict resolutions skills.
• Aptitude to establish and maintain effective relationships with internal and external stakeholders.
• Ability to develop and motivate staff to achieve challenging goals.
• Superior oral and written communication skills.
• Excellent organizational and time management skills.
• Ability to solve problems logically, and make decisions in unique situations.
• Must be abele to pass a pre-access Drug & Alcohol test.

Responsibilities

• Achieve profit targets.
• Create sales strategies and targets.
• Participate in monthly forecasting.
• Record and monitor contractual KPIs.
• Maintain quality assurance and control of all lodge operations.
• Ensure productivity goals are met.
• Establish performance standards and expectations.
• Oversee the recruitment, mentorship and development of direct reports.
• Develop and maintain superior customer relations.
• Respond to issues in a timely and professional manner.
• Ensure compliance with Federal and Provincial licensing laws, health and safety and other statutory regulations.
• Lead and develop a safety culture.

Skills

Leadership

Communication

Problem solving

Conflict resolution

Stakeholder management

Team development

Time management

Self-motivation

Decision making

Professional demeanor

Tools

Microsoft Office

Job description

Are you from Fort McMurray and ready for your next big leadership move? Take the lead in a fast-paced lodge environment and help elevate the guest experience right here in your own backyard!

Civeo Services Employees LP is currently seeking a Lodge Manager for its facilities located in northern Alberta. Reporting to the Operations Manager, the successful candidate will oversee and manage the day-to-day lodge operations.

Key Responsibilities

• Achieve profit targets.
• Create sales strategies and targets.
• Participate in monthly forecasting.
• Record and monitor contractual KPIs.
• Maintain quality assurance and control of all lodge operations.
• Ensure productivity goals are met.
• Establish performance standards and expectations.
• Oversee the recruitment, mentorship and development of direct reports.
• Develop and maintain superior customer relations.
• Respond to issues in a timely and professional manner.
• Ensure compliance with Federal and Provincial licensing laws, health and safety and other statutory regulations.
• Lead and develop a safety culture.

Qualifications

• 5+ years of progressive experience in hotel and food services management.
• Class 5 Operator's License, with a 5- year driving record satisfactory to Civeo's driving criteria.
• Proficient with Microsoft Office programs.
• Exceptional leadership and management skills.
• Experience in managing a unionized work force.
• Knowledge of remote lodge operations is an asset.
• Self- motivated in managing a facility thru initiative and innovation to achieve results in a safe and profitable manner.
• Ability to maintain a professional demeanor in all interaction with clients, guests and staff
• Conflict resolutions skills.
• Aptitude to establish and maintain effective relationships with internal and external stakeholders.
• Ability to develop and motivate staff to achieve challenging goals.
• Superior oral and written communication skills.
• Excellent organizational and time management skills.
• Ability to solve problems logically, and make decisions in unique situations.
• Must be abele to pass a pre-access Drug & Alcohol test.

Lodge Manager - CSE (Finance)

What we offer

• Comprehensive benefits package, which includes dental, vision, life insurance, and extended health coverage
• Health or Personal Spending Account
• Employee & Family Assistance Program (EFAP)
• RRSP/DPSP Match Program

While we own an incredible responsibility to provide remarkable service to our guests from various walks of life, we are also strongly committed to providing inclusive, equitable and respectful workplace to our employees and for our communities we serve.

We continuously seek to improve our diversity and inclusion practices to establish a respectful and collaborative workforce. In pursuit of our diversity and inclusion values, we seek applicants with a varied range of skills, experiences, and competencies. All those qualified individuals who would further contribute to our diversification are encouraged to apply.