Assistant Kitchen Manager

Novotel & ibis Balikpapan; Municipality of Jasper; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Staff accommodation often provided

Free meal per shift

Comprehensive medical benefits

Pension plan

Employee travel program

Guest room/food & beverage discounts

Job summary

Fairmont Jasper Park Lodge invites applications for an Assistant Kitchen Manager in Jasper, Canada. The role sits within our Food & Beverage leadership team and reports to the Chief Steward, focusing on housekeeping and related operations to support guest experience.

You will lead a large team, drive service excellence, and collaborate with executive stakeholders to sustain premium standards across rooms and public areas.

Qualifications

• Senior housekeeping leadership experience, 2–3 years in a similar establishment.
• Proven leadership, development and delegation skills to lead a large team.
• Strong organizational and administration skills.
• Excellent written and verbal communication skills.
• Ability to work in a fast-paced, diverse environment.
• University degree or Hotel Management Diploma preferred.
• Excellent computer skills; knowledge of Opera PMS.

Responsibilities

• Consistently offer professional, engaging, and friendly service.
• Ensure highest degree of cleanliness and maintenance per standards.
• Develop and execute capital projects with the Executive Committee.
• Manage payroll and departmental expenses within budgeted guidelines.
• Engage with local laundry partners and source new business opportunities.
• Oversee recruitment processes and departmental succession plans.

Skills

Senior housekeeping leadership

Leadership & delegation

Organizational skills

Communication skills

Problem solving

Opera PMS knowledge

Education

University degree or Hotel Management Diploma

Tools

Opera PMS

Job description

Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge; where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world-class hospitality, and endless opportunities to explore. This is more than just a job, it's a chance to live, work, and thrive in a place like no other. Join us and make every day an unforgettable adventure!

We invite you to join the world of luxury hospitality atFairmont Jasper Park Lodge, asour newAssistant Kitchen Manager.Every memorable dining experience at Fairmont Jasper Park Lodge beginsbehind thesceneswith our Food & Beverage team’scommitment tosafe and efficient operations.Support askilled and engaged team, where your care and inspection of all flatware, tableware and kitchen equipment will ensure asuperiorstandard.

What you will be doing:

Reporting to theChief Steward, responsibilities and essential job functions include but are not limited to the following:

• Consistently offering professional,engagingand friendly service.
• Ensuring the highest degree of cleanliness and maintenancein accordance withFairmont Hotels & Resorts standards,policiesand procedures.
• Creating an environment wherein continuous improvements are made in the areas of GOP, EES, VOG, and LQA
• Effectively and accurately managing payroll and departmental expenses of Housekeeping & Laundry Departments, within budgeted and forecasted guidelines.
• Developing and executing, in conjunction with the Executive Committee, any capital projects related to guest rooms and public areas.
• Actively engage with local laundry partners and consistently source new business opportunities
• Overseeing all recruitment processes, and developing departmental succession plans
• Effectively manage allcolleaguesrelationships within the department
• Maintaining an environment that promotes the Health, Wellness and Safety of both Colleagues and Guests
• Maintaining an active Preventative Maintenance program in conjunction with the Director, Engineering
• Ensuring high colleague engagement through recognition and removal of identified barriers
• Overseeing the Housekeeping & Laundry Management to maximize leadershipsynergy
• Liaising with all Hotel departments asrequired
• Activelyparticipatingas a member of hotel committees asrequired
• Ensuring existing environmental initiatives are adhered to, and new and innovative environmental opportunities are implemented
• Other duties as assigned

Your experience and skills include:

• PreviousSenior Housekeeping Leadershipexperience, 2-3 years within a similar establishmentisrequired
• Proven leadership,developerand delegation skills with an ability to lead large team of 80-100colleaguestoachieve the departmental goals
• Strong organizational and administration skills
• Excellent communication skills, both written and verbal
• Ability to work in a fast paced, diverse environment
• University degree or Hotel Management Diploma preferred
• Excellent computer skills
• Knowledge of the Property Manager System / Opera
• Excellent problem solver and decision maker

What is in it for you:

Join our team and enjoy a range of exclusive colleagueperks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, specialdiningand wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.In addition,

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additionalmeals can bepurchasedat subsidized rate)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Banff & Whistler
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Jasper Park Lodge Golf Courses

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [e-mail]