Accommodations Manager (Remote Camp)

Compass Group Canada; Fort McMurray; Remote; CAD 85,000 - 120,000; Full time

Benefits offered by this job

Health benefits

Mental health & wellness

Career opportunities

Inclusive workplace

Job summary

Compass Group Canada in Fort McMurray is seeking an Accommodations Manager to oversee housekeeping, janitorial and front desk operations, lead safety programs, and drive profitable service delivery in a remote lodge setting.

You will hire and develop teams, manage budgets and schedules, ensure compliance with OHSA and WHMIS, and continuously improve operations through training, audits and effective communication. This role demands strong leadership and adaptability.

Qualifications

• Post-secondary degree or equivalent combination of education and experience required.
• OSSA BSO (OSSA/CSTS) or Common Safety Orientation required
• Proven management skills, including budgeting, controlling costs, and scheduling.
• Strong leadership, relationship management, and interpersonal skills.
• Team player with strong communication skills (written and verbal).
• Ability to work in a fast-paced environment with changing work priorities.
• Proficient in Microsoft Office (Word and Excel) required.
• Previous experience leading a unionized workforce, preferably within remote and dispatched operations is required.

Responsibilities

• Develop, implement, and evaluate operational changes to grow housing and housekeeping operations.
• Ensure operations are profitable and meet/exceed expectations through effective execution of business plans, marketing, staffing, scheduling and cost management.
• Hire, train, develop, motivate, and discipline direct reports.
• Ensure strict compliance with Compass’s Quality Assurance and Health and Safety Program, OHSA Act, and WHMIS regulations.
• Coordinate frequent workplace inspections and WHMIS training of staff.
• Conduct daily inspections and audits.
• Lead role in communicating critical safety information across platforms including toolbox talks and discussions.
• Ensure participation from employees for FLHA review and sign off, functional observations, and seven-day assessments.
• Ensure administrative duties are complete, such as labour planning, reporting, inventory, invoicing, CI plan participation, payroll, and scheduling, including LOAs and flights.
• Develop training materials and manage interviews, meetings, investigations, and performance plans; plus corrective actions, toolbox talks, SWSPs, SOPs, and the ABCs of 24/7 housekeeping.
• Develop janitorial work areas.
• Lead internal labour investigations.
• Recommend new processes that positively impact operations and results.

Skills

Leadership

Budgeting

Scheduling

Team Development

Communication

MS Office

Operations Management

Education

Post-secondary degree or equivalent

Tools

MS Office

Job description

Overview

Responsible for the overall management of housekeeping, janitorial and front desk operations of the assigned lodge. This include tasks such as: training and coaching of team members, inspections of work, scheduling, inventory and payroll.

Now, If You Were To Come On Board As An Accommodations Manager, We’d Ask You To Do The Following For Us

• Develop, implement, and evaluate operational changes to grow the housing and housekeeping operations.
• Ensure that operations are profitable and meet/exceed expectations through effective execution of business plans, marketing, staffing, scheduling and cost management.
• Hire, train, develop, motivate, and discipline direct reports.
• Ensure strict compliance with Compass’s Quality Assurance and Health and Safety Program, Occupational Health and Safety Act, and WHMIS regulations.
• Coordinate frequent workplace inspections and WHMIS training of staff.
• Conduct daily inspections and audits.
• Plays a lead role in communicating critical safety information across various platforms including toolbox talks and discussions.
• Ensure participation from employees for FLHA review and sign off, functional observations, and seven-day assessments.
• Ensure administrative duties are complete, such as: labour planning, reporting, inventory, invoicing, CI plan participation, payroll, and scheduling, including the coordination of LOAs and flights.
• Develop training materials and manage interviews, meetings, investigations, and performance plans; plus, corrective actions, toolboxes, SWSPs, SOPs, and the ABCs of 24/7 housekeeping.
• Develop janitorial work areas.
• Leads internal labour investigations.
• Recommend new processes that positively impact operations and results.

Role

Think you have what it takes to be our Accommodations Manager? We’re committed to hiring the best talent for the role. Here’s how we’ll know you will be successful:

• Post-secondary degree or equivalent combination of education and experience required.
• OSSA BSO (OSSA/CSTS) or Common Safety Orientation required
• Proven management skills, including budgeting, controlling costs, and scheduling.
• Strong leadership, relationship management, and interpersonal skills.
• Team player with strong communication skills (written and verbal).
• Ability to work in a fast-paced environment with changing work priorities.
• Proficient in Microsoft Office (Word and Excel) required.
• Previous experience leading a unionized workforce, preferably within remote and dispatched operations is required.

What’s in it for you?

• Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
• The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
• Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
• Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
• A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
• We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.

For accommodation requests during the hiring process, please contact [e-mail] for further information.