Life-Safety Solutions Growth Account Manager

Fire Safety and Protection; London; On-site; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Salary commensurate with experience

Career development & training

Tech tools & swag

Training on how we sell—the FSP Way

Access to productivity tools

Job summary

Fire Safety and Protection is seeking a Sales Account Manager to develop and manage existing and new customer relationships within the assigned territory. You will provide expert consultation on life safety and security solutions, ensure customer satisfaction, and drive sales growth.

As the primary client liaison, you will coordinate with internal teams to deliver compliant, timely service while pursuing renewal and upgrade opportunities.

Qualifications

• Bachelor’s degree in business, Marketing, Engineering, or a related field (or equivalent industry experience).
• 2+ years of experience in sales, account management, or customer service within life safety, fire protection, or security industry preferred.
• Proven track record of meeting or exceeding sales targets.
• Excellent communication, negotiation, problem solving, and presentation skills.
• Proficiency with CRM tools and Microsoft Office Suite.

Responsibilities

• Build and maintain strong, long-term relationships with clients by understanding their life safety and security needs.
• Develop and execute account plans to grow the business with key clients.
• Identify new business opportunities through proactive engagement with existing, new, and dormant accounts.
• Drive inspection renewals, service agreements, and system upgrade opportunities.
• Serve as the main liaison between the client and internal teams to ensure clear communication and responsive service.
• Consistently meet or exceed sales targets and performance metrics.
• Provide product demonstrations and technical guidance on life safety and security systems such as fire alarms, video surveillance, access control, and intrusion detection.
• Coordinate with installation, service, and design teams to ensure projects are completed to customer satisfaction and on time, within budget, and adhering to customer and regulatory requirements.

Skills

Relationship building

Account planning

Negotiation

Communication skills

CRM tools

Presentation skills

Education

Bachelor’s degree in business, Marketing, Engineering, or related field

Tools

CRM tools

Microsoft Office Suite

Job description

Fire Safety and Protection is seeking a Sales Account Manager to develop and manage existing and new customer relationships within the assigned territory. You will provide expert consultation on life safety and security solutions, ensure customer satisfaction, and drive sales growth.

As the primary client liaison, you will coordinate with internal teams to deliver compliant, timely service while pursuing renewal and upgrade opportunities.