Learning Operations Lead — Workday & Talent Programs

Wolseley Inc; Burlington; On-site; CAD 79,000 - 94,000; Full time

Benefits offered by this job

Full benefits package starting day 1

RRSP matching up to 5.25%

Annual bonus and profit sharing

Paid vacation and sick time

Job summary

Wolseley Canada is seeking a Learning Operations Specialist at the Burlington Head Office to support Workday Learning, onboarding, development, and talent initiatives. You will partner with business leaders to deliver impactful learning experiences and use data‑driven insights to drive continuous improvement.

The role blends learning operations, talent development, and technology administration, with responsibilities including LMS management, content curation, reporting, and ensuring programs

Qualifications

• Minimum 3-5 years of experience in Human Resources.
• Bachelor’s degree in HR or related field and/or Adult Education certification.
• Experience with Workday Learning preferred.
• Experience with eLearning authoring tools considered an asset.
• Act as a brand ambassador by understanding our business and showcasing our culture when interacting with candidates.
• Exceptional written and verbal communication skills.
• Strong active listening and stakeholder engagement skills.
• Problem solving skills and ability to manage multiple priorities in a fast-paced environment.
• Excellent Excel skills with ability to manipulate data and create visualizations.

Responsibilities

• Oversee the day-to-day operations of the Workday Learning Tenant (LMS), including user management, course uploads, content curation, case management, learning assignments, and configuration/testing.
• Ensure the LMS is functioning optimally and troubleshoot any issues that arise.
• Collaborate closely with our U.S. counterparts on enterprise learning initiatives, including supporting the migration and optimization of Workday Learning across a shared tenant environment.
• Maintain our role-based onboarding program, including training matrix, guides, and conducting regular audits.
• Build and schedule custom reports in Workday. Generate and analyze reports on system activity and use data to identify trends and areas for improvement.
• Maintain the learning portal to ensure that all development resources are up to date and available to associates.
• Act as a learning partner to various business groups to lead and coordinate talent projects, including the development and implementation of new programs. Ensure projects are completed on time, within scope, and within budget.
• Continuously assess the effectiveness of learning operations and make recommendations for improvements.
• Implement best practices and innovative solutions to enhance learning experiences.
• Collaborate with internal stakeholders and subject matter experts to assess learning needs, develop recommendations, and create tailored learning solutions.
• Support the design and development of content, ensuring it meets the needs of the target audience and aligns with organizational goals.

Skills

Workday Learning

LMS Administration

Stakeholder Engagement

Data Analysis

Education

Bachelor’s degree in HR or related field

Adult Education certification

Tools

eLearning authoring tools

Job description

Wolseley Canada is seeking a Learning Operations Specialist at the Burlington Head Office to support Workday Learning, onboarding, development, and talent initiatives. You will partner with business leaders to deliver impactful learning experiences and use data‑driven insights to drive continuous improvement.

The role blends learning operations, talent development, and technology administration, with responsibilities including LMS management, content curation, reporting, and ensuring programs