Learning Operation Specialist (Burlington, ON)

Wolseley Inc; Burlington; On-site; CAD 79,000 - 94,000; Full time

Benefits offered by this job

Safety-focused workplace culture

Comprehensive benefits from day 1

Retirement plan with employer matching

Paid vacation, sick time, and birthday

Job summary

Wolseley Canada, based in Burlington, is a leading wholesale distributor of plumbing, HVAC/R and industrial products. As Learning Operations Specialist, you will support Workday Learning and related talent initiatives to drive onboarding, development, and ongoing learning for our associates.

Based at our Burlington Head Office, you will partner with business leaders to deliver impactful programs, manage LMS configurations, and build reports that influence improvements across functions.

Qualifications

• Bachelor's degree in HR or related field and/or Adult Education certification.
• 3-5 years of experience in Human Resources.
• Experience with Workday Learning preferred.
• Exceptional written and verbal communication skills.
• Excellent Excel skills with ability to manipulate data and create visualizations.

Responsibilities

• Oversee the day-to-day operations of the Workday Learning Tenant (LMS), including user management, course uploads, content curation, case management, learning assignments, and configuration/testing.
• Ensure the LMS is functioning optimally and troubleshoot any issues that arise.
• Collaborate with U.S. counterparts on enterprise learning initiatives, including migration and optimization of Workday Learning across a shared tenant environment.
• Maintain our onboarding program, including training matrix, guides, and audits.
• Build and schedule custom reports in Workday and analyze data to identify trends.

Skills

Learning operations

Workday Learning

HR

eLearning

Data analysis / Excel

Education

Bachelor's in HR

Adult Education certification

Tools

Workday Learning

eLearning tools

Job description

At Wolseley Canada, our leading-edge is the knowledge and insight found in every corner of our organization. Here, you’ll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride; in ourselves, our associates, and our customers. You’ll have a solid foundation to try new things, uncover new possibilities, challenge yourself, and grow your career. Does this sound like somewhere you’d like to be? Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country and working here means, a network of possibilities, a place you are valued and a higher standard.

Join the Pros! Why You’ll Love Working Here

• Safety-focused and inclusive workplace culture
• Comprehensive benefits with premiums fully paid for by the company for the "Core" package starting day 1
• Competitive retirement savings program including RRSP and Defined Contribution pension plan with employer matching up to 5.25%
• Day 1 Paid vacation, sick time, and paid birthday off
• Annual bonus and profit-sharing opportunities
• Employee discounts on leading plumbing, HVAC/R, and industrial products
• Education reimbursement and ongoing career development opportunities
• Employee referral programs and recognition initiatives

As a Learning Operation Specialist at Wolseley Canada, you’ll play a key role in supporting the systems, programs, and initiatives that help our associates learn, grow, and succeed. Based out of our Burlington Head Office, this position combines learning operations, talent development, and technology administration, serving as a subject matter expert for Workday Learning while partnering with business leaders to deliver impactful onboarding, development, and talent initiatives. Through data-driven insights, stakeholder collaboration, and a commitment to continuous improvement, you’ll help create exceptional learning experiences that support individual growth and organizational success.

What you will do

• Oversee the day-to-day operations of the Workday Learning Tenant (LMS), including user management, course uploads, content curation, case management, learning assignments, and configuration/testing.
• Ensure the LMS is functioning optimally and troubleshoot any issues that arise.
• Collaborate closely with our U.S. counterparts on enterprise learning initiatives, including supporting the migration and optimization of Workday Learning across a shared tenant environment.
• Maintain our role-based onboarding program, including training matrix, guides, and conducting regular audits.
• Build and schedule custom reports in Workday. Generate and analyze reports on system activity and use data to identify trends and areas for improvement.
• Maintain the learning portal to ensure that all development resources are up to date and available to associates.
• Act as a learning partner to various business groups to lead and coordinate talent projects, including the development and implementation of new programs. Ensure projects are completed on time, within scope, and within budget.
• Continuously assess the effectiveness of learning operations and make recommendations for improvements.
• Implement best practices and innovative solutions to enhance learning experiences.
• Collaborate with internal stakeholders and subject matter experts to assess learning needs, develop recommendations, and create tailored learning solutions.
• Support the design and development of content, ensuring it meets the needs of the target audience and aligns with organizational goals.

What you will bring

• Minimum 3-5 years of experience in Human Resources.
• Bachelor’s degree in HR or related field and/or Adult Education certification.
• Experience with Workday Learning preferred.
• Experience with eLearning authoring tools considered an asset.
• Act as a brand ambassador by understanding our business and showcasing our culture when interacting with candidates.
• Exceptional written and verbal communication skills.
• Strong active listening and stakeholder engagement skills.
• Problem solving skills and ability to manage multiple priorities in a fast-paced environment.
• Excellent Excel skills with ability to manipulate data and create visualizations.

This position requires the result of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.

Vacancy Status: Existing position Total Posting Range: $78,750 to $93,500 (Inclusive of Bonus)

Benefits eligibility varies based on employment status and contract length. Full-time permanent positions are eligible for the full benefits package. Fixed-term contract positions may be eligible for health and dental benefits depending on the terms of the position. Short-term contract positions are not eligible for company-sponsored benefits.

Please note: Wolseley uses AI-assisted tools to support applicant screening. Where a salary range is posted, the total compensation range posted for this role represents the total compensation opportunity, which may include base wage, bonuses, commissions, and/or other monetary components, if applicable. Placement in the range will be based on factors such as market conditions, internal equity, candidate experience, skills and qualifications relevant to the role.

Wolseley Canada is a market leader in the wholesale distribution of plumbing, heating, ventilation, air conditioning, refrigeration, waterworks, fire protection, pipes, valves and fittings and industrial products. With its head office in Burlington, Ontario, the company has approximately 2,500 employees and more than 220 locations coast to coast. Wolseley's team of sales and service specialists, an industry-leading e-business platform, Wolseley Express, and relationships with the best vendors and brands in the business, make Wolseley the professional's choice across the country.

Wolseley Canada’s parent company, Ferguson Enterprises Inc (NYSE: FERG; LSE: FERG), is the largest value-added distributor serving the specialized professional in the residential and non-residential North American construction market. Headquartered in Newport News, Va., Ferguson has approximately 35,000 associates in nearly 1,800 locations.