Learning & Development Manager

Roots Corp.; Toronto; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Learning & Development Manager to enhance employee skills and productivity through innovative training programs. This role focuses on creating engaging digital content and fostering a culture of continuous learning. You will collaborate with various teams to design tailored training solutions that meet diverse employee needs. If you're passionate about professional development and eager to make a significant impact in a dynamic environment, this opportunity is perfect for you.

Qualifications

• 3-5 years in Learning & Development or similar roles.
• Experience with eLearning tools and content creation platforms.

Responsibilities

• Design and deliver training programs aligned with organizational goals.
• Manage eLearning modules and digital content for employee training.

Skills

Human Resources

Learning & Development

Communication Skills

Project Management

Research and Analytical Skills

Facilitation Skills

Education

Degree in Human Resources

Certifications in instructional design

Tools

Yoobic

Articulate 360

Adobe Captivate

MS Office

Adobe Suite

Job description

1400 Castlefield Ave, Toronto, ON M6B 4C4, Canada Req #1984

Tuesday, April 29, 2025

Roots is more than just an iconic Canadian retailer; we are a passionate team committed to integrity, trust, and doing what is right. We foster a growth-oriented environment where teams own results and are dedicated to Roots' success. We aim to build long-standing relationships with partners who share our high ethical standards.

The Learning & Development (L&D) Manager is responsible for designing, implementing, and evaluating training programs to improve employee skills, performance, productivity, and knowledge. This role supports organizational goals by promoting a culture of continuous learning and professional development through learning, engagement, and employee communications. A key focus will be developing and managing digital learning content related to Product, Sales, Customer Service, Brand, Health & Safety, Compliance, Diversity & Inclusion, and Well-being. The role ensures accessible and impactful learning resources to meet diverse employee needs.

Key Responsibilities → How You’ll Make an Impact

Training Design & Delivery:

• Develop a learning roadmap aligned with strategic business objectives.
• Design and deliver training programs that support organizational goals and employee development, partnering with HR and leaders.
• Conduct needs analyses to identify skill gaps and propose tailored learning solutions.
• Collaborate with subject matter experts to create, review, and revise training materials, valuing diverse input.

Tools and Technology:

• Create, curate, and manage eLearning modules, videos, and digital content using platforms like Yoobic, Articulate 360, Adobe Captivate, etc.
• Manage the Yoobic system, including enrollment, troubleshooting, and data accuracy.
• Work with SMEs to ensure content relevance and accuracy.
• Design engaging, interactive training experiences applying adult learning principles.
• Support digitization of employee resources related to roles and responsibilities.

Learning, Engagement, and Communications:

• Implement blended learning approaches combining digital, in-person, and virtual training.
• Create engaging learning pathways to promote continuous learning culture.
• Leverage technology for employee engagement and communication efforts.
• Partner with HR, Retail, and Product teams to develop communication and engagement content.

Assessment & Feedback:

• Develop assessments and evaluations to measure training effectiveness.
• Gather feedback to continuously improve programs.

Qualifications & Experience → The Skills You Bring

• Degree in Human Resources, Learning & Development, or related field.
• 3-5 years in L&D or similar roles.
• Experience with eLearning tools, LMS, and content creation platforms.
• Familiarity with Yoobic is an asset.
• Excellent communication, facilitation, and project management skills.
• Advanced MS Office skills.
• Proficiency in Adobe Suite, including Premiere Pro, Photoshop, and Illustrator; video editing skills required.
• Strong research and analytical skills to develop engaging, practical training solutions.
• Experience with various delivery methods (virtual, hands-on, instructor-led, remote).

Preferred Skills

• Certifications in instructional design, eLearning, or related fields (e.g., CPLP, CPTD).
• Experience with gamification, microlearning, or mobile learning solutions.
• Knowledge of adult learning theories and best practices.

Founded in 1973, Roots Canada is a publicly traded Canadian lifestyle brand selling apparel, leather goods, footwear, and activewear, with over 100 retail stores across North America and Asia.

We value diverse experiences and perspectives. We encourage applications from all qualified candidates, even if you don't meet every requirement. Accommodations are available during the recruitment process.

• 1400 Castlefield Ave, Toronto, ON M6B 4C4, Canada