Learning & Development Coordinator

Colonial Group; Winnipeg; Hybrid; CAD 50,000 - 68,000; Full time

Job summary

Manitoba Blue Cross is seeking a Learning & Development Coordinator in Winnipeg to support employee training initiatives and maintain learning systems. You will coordinate programs, calendars, registrations, and budgets while working closely with internal stakeholders to ensure effective delivery.

This hybrid role emphasizes attention to detail, strong communication, and collaboration with the L&D team to drive employee development and organizational success.

Qualifications

• Minimum 1 year of administrative, coordination, or support experience, preferably in Learning & Development or HR.
• Familiarity with Adult Learning principles and instructional design concepts.
• Experience with content design and collaboration tools.

Responsibilities

• Coordinate end-to-end logistics for learning programs (virtual, in-person, hybrid).
• Manage training calendars, sessions, registrations, and reminders.
• Administer registration for education programs (LOMA, CEBS) and track costs.
• Arrange training venues, materials, catering, and tech setup as needed.
• Liaise with internal SMEs, vendors, and facilitators for delivery of initiatives.
• Collaborate with the L&D team to plan programs and priorities.
• Maintain Jira and Confluence spaces; track tasks and templates.
• Support LMS content, user data, and training metrics.

Skills

Communication

Organizational skills

Team collaboration

Customer service orientation

Attention to detail

Education

Post-secondary education in HR/Education/Business/Communications

Tools

Jira

Confluence

Microsoft Planner

Canva

Articulate360

Job description

About Manitoba Blue Cross

We’re a Manitoba-based, not-for-profit, health benefits provider with a vision to be the trusted and essential health and wellness partner for all Manitobans. Every dollar made is reinvested in our infrastructure, our people, and our province with the goal of providing better care for our members, expanding our community impact and broadening our health care knowledge.

Why work for us?

Manitoba Blue Cross, is a Manitoba Top Employer. We are empowered to give back to the community, and we know that caring needs to start in our workplace with our own Manitoba Blue Cross team. We actively foster a culture that focuses on your satisfaction, development, diversity, and growth.

Culture of Caring

We strive to succeed at reaching our organizational goals, but we always make time to celebrate our successes. Having fun as a group and rewarding our employees for their accomplishments is an essential part of our workplace culture.

We want our workforce to reflect the diverse community we serve, and we're committed to creating a fair and respectful workplace. We offer a work environment that promotes a healthy work-life balance and support to advance your career that includes:

• Competitive starting salary.
• A comprehensive health benefit package.
• Hybrid work environment, flexible work schedules.
• Fully equipped onsite fitness center.
• Casual dress code to promote diversity and inclusivity.
• Personal and professional development.

Are you a driven, dedicated, and enthusiastic individual who wants to work in a friendly and rewarding environment? If so, we are looking for someone like you! The following position is open to anyone residing in Winnipeg and surrounding areas with valid work authorization.

POSITION SUMMARY

The Learning & Development Coordinator supports employee learning and development initiatives by coordinating training activities, maintaining learning systems and records, and providing operational and administrative support for corporate learning programs. Working closely with the Learning & Development team and internal stakeholders, the Learning & Development Coordinator helps ensure learning initiatives are planned, delivered, and evaluated effectively. Through strong organization, collaboration, and attention to detail, this role contributes to creating a positive learning experience that supports employee development and organizational success.

DUTIES AND RESPONSIBILITIES

• Coordinate end-to-end logistics for learning programs, workshops, and training sessions delivered virtually, in person, or in hybrid formats.
• Manage training calendars, schedule sessions, and coordinate participant invitations, registrations, and reminders.
• Administer registration and enrollment for organization-wide education programs (e.g., LOMA, CEBS) and track associated training costs.
• Arrange training venues, including room bookings, technology set up, learning materials, and catering, where required.
• Liaise with internal subject matter experts, external vendors, and facilitators to support the successful delivery of learning initiatives.
• Collaborate with the Learning & Development team to coordinate upcoming programs, initiatives, and departmental priorities.
• Assess and prioritize incoming learning requests, balancing competing deadlines and existing schedules.
• Maintain the Learning & Development task tracking system in Jira and departmental knowledge spaces, including Confluence, MBCU, and Learning & Development templates.
• Provides support for updating our Intranet and BLUE Book policy manual.
• Tracks, compiles, and summarizes training feedback and participation data to support evaluation of learning programs.
• Maintains accurate records of all training activities and employee development plans.
• Supports the L&D budget documentation, processing invoices, expense reports, and tracking costs against the budget.
• Administers LinkedIn Learning (LIL) account activations and generates usage reports for leadership review.
• Maintains the Learning Management System (LMS) with up-to-date course content, user data, completion records, and training metrics.
• Supports application access and user administration requests in collaboration with IT and business partners.
• Assists in gathering feedback on learning platforms and tools and provides recommendations to the Learning & Development team for consideration.
• Serve as a primary point of contact for employees, leaders, vendors, and subject matter experts by responding to inquiries, providing updates, and gathering information required to support learning initiatives.
• Develops and distributes engaging internal communications that promote L&D programs and organizational initiatives.
• Prepares and organizes training materials, presentations, and learning resources to support trainers and participants.

SKILLS, QUALIFICATIONS & DESIRABLE ATTRIBUTES

• Dedicated to the principles of exceptional service, committed to responding to, anticipating, and addressing customer needs, for both internal and external customers.
• Minimum 1 year of experience in an administrative, coordination, or support role, preferably within Learning & Development, Human Resources, or Training.
• Post-secondary education in Human Resources, Education, Business Administration, Communications, or a related field, or an equivalent combination of education and experience.
• Familiarity with Adult Learning principles, instructional design concepts, and change management practices.
• Experience with content design and creation tools (e.g., Canva, Articulate360, etc.)
• Experience using collaboration and project management tools such as Jira, Confluence, Microsoft Planner, or similar platforms.
• Strong written and verbal communication skills, with experience preparing and delivering clear, professional communications to employees, leaders, and stakeholders across the organization.
• Excellent organizational, time management, and project coordination skills.
• Analytical mindset with proven experience in data reporting and platform evaluation.
• Excellent verbal and written communication skills with a customer-service orientation.
• Ability to work collaboratively across departments and with cross-functional teams.
• High level of attention to detail and accuracy.
• Ability to work independently and as part of a team in a fast-paced environment.
• Receptive to feedback in a collaborative work environment.
• Enthusiastic about employee growth, learning, and development.
• Actively contributes to team connection, engagement, and a positive workplace culture.
• Certification in Organizational Change Management, Adult Learning, Instructional Design, and/or professional communication.
• Familiarity with Continuous Improvement concepts, strategies, and tools.
• Experience supporting virtual and hybrid training environments.

We appreciate the interest expressed by all applicants and acknowledge the effort put into the application process, however only those selected for an interview will be contacted.

Manitoba Blue Cross is committed to the principles of diversity, equity & inclusion and to promoting opportunities in hiring for everyone. We want our workforce to reflect the diverse community we serve, and we're committed to creating a fair and respectful workplace.

If you require an accommodation during the hiring process, please let us know.