Instructional Designer

CAPREIT

Toronto

On-site

CAD 65,000 - 75,000

Full time

12 days ago

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Benefits offered by this job

Paid Vacation

Flexible Health, Dental & Vision

Employee Savings Plan

Employee & Family Assistance Plan

Learning & Professional Development

Job summary

CAPREIT is seeking an Instructional Designer to assess, design, develop and evaluate learning solutions that align with our organizational goals. You’ll integrate tools, platforms, and content to deliver scalable, user-friendly experiences within our learning infrastructure.

You will collaborate with SMEs and stakeholders to tailor curricula, develop digital and blended programs, and measure post-training impact.

Qualifications

3 years experience using Learning Management Systems
3-5 years professional experience developing learning content across multiple platforms
Post-secondary degree in Human Resources, Instructional Design, Education, or related field
Certification in Instructional Design
Certification in Adult Learning Principles
Certified Training and Development professional or equivalent is an asset
Proficient planner, problem solver
Experience deploying and sustaining learning projects
Proficiency in authoring e-Learning software such as Articulate Rise or Storyline
High level proficiency in MS Office and Teams

Responsibilities

Collaborate with SMEs and stakeholders to understand learning scope and needs
Design curriculum and learning paths aligned with organizational goals
Develop and deliver digital and blended learning content
Create assessment tools and metrics to measure adoption and impact
Provide coaching and training to staff
Facilitate training sessions as required
Analyze existing programs and identify areas for improvement
Maintain LMS materials and support LMS maintenance

Skills

Facilitation & presentation

Problem solving

Planning

Team collaboration

Video editing

Education

Post-secondary degree in HR/Instructional Design/Education

Certification in Instructional Design

Certification in Adult Learning Principles

Certified Training and Development professional

Tools

Articulate Rise/Storyline

MS Office

Teams

Job description

Who are we?

We are a growth-oriented company that own and operate the highest quality rental communities across Canada. We offer our residents attractive, comfortable and secure homes and are constantly seeking talented individuals to join our team.
Our employees are essential to the success of our communities and we consider them our most valuable assets. We proudly invest in our employees’ learning and growth through our Mentorship Program and our Leadership Development Program, offered in partnership with Concordia University. As a recognized 2025 Mercer Best Employer, we are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. This is reflected in the incredible progress we've made in raising our Engagement Score above the Canadian Top Quartile. It's a testament to the dedication of our people across the country. Together, we will continue to raise our levels of employee engagement.

Position Summary

The Instructional Designer is responsible for assessing, designing, developing and evaluating comprehensive learning solutions that align with organizational goals. They bring together tools, platforms, and content into a form that is easy to use, scalable, and delivers excellent user experience within our learning infrastructure.

Responsibilities

Strategy & Planning

Collaborate with subject matter experts (SMEs) and internal stakeholders to understand learning scope, vision, and content needs
Clearly identify training program targets, user groups, learner characteristics, and skill gaps
Design curriculum and learning paths for various subjects and skills while integrating organizational goals and vision into learning solutions
Conduct regular assessments, surveys, focus groups, and other feedback methods to consistently understand employee learning needs
Build business cases for solution designs and implementation

Learning Design, Development & Delivery

Design and develop learning solutions (digital and blended) and training content, in strong collaboration with the Training Program Manager and stakeholders
Design instructional prototypes, conduct testing, analyze results, and recommend improvements
Develop and recommend learning assessment tools and metrics to measure adoption, progress, and post-training impact
Gather and analyze feedback from training sessions to identify gaps and implement updates
Provide coaching and training to staff on the delivery of learning solutions
Facilitate training sessions as required
Analyze existing learning programs and resources and identify areas for improvement
Provide backup support for Training Facilitators and Training Leads as required

Learning Management System (LMS) Support & Administration

Act as an administrator for the Learning Management System (LMS) including identifying, recommending, and implementing enhancements to the Training & Development team
Create and manage the digital learning plan to maximize outputs in learning platforms
Liaise with vendors and manage relationships with third-party providers supporting learning initiatives
Prepare and distribute LMS training updates, outcomes reports, and trend analyses
Maintain up-to-date training materials, handbooks, and user guides
Keep current with educational technology trends and best practices
Act as business unit leader for company ERP implementation, including testing, course creation, and collaboration with the implementation team
Responsible for ongoing LMS maintenance and support

Project Management & Client Relationships

Effectively manage training projects, timelines, and prioritization based on standards of work
Participate in departmental or corporate projects where appropriate

Administrative/Other

Maintain training materials, handbooks, and user guides
Conduct research into learning and development issues, trends, and products
Support general administrative tasks related to training operations

Qualifications

3 years experience using Learning Management Systems
3-5 years professional experience developing learning content across multiple platforms (including mobile); experience with gamification and micro-learning is an asset
Post-secondary degree in Human Resources, Instructional Design, Education, or related field
Certification in Instructional Design
Certification in Adult Learning Principles
Certified Training and Development professional or equivalent is an asset
Proficient planner, problem solver
Experience successfully deploying and sustaining learning projects and programs into production
Proficiency in authoring e-Learning software such as Articulate Rise or Storyline or related authoring tools
High level proficiency in using MS Office suite & web-based conference services such as Teams, and similar technologies
Strong group facilitation and presentation skills at all levels
Video editing skills
Bilingual (French/English) written and verbal is an asset