Lead Supervisor, Business & Support Services (Hybrid)

Town of Milton; Milton; Hybrid; CAD 99,000 - 125,000; Part time

Benefits offered by this job

In lieu of benefits

Employee Assistance Program

OMERS pension

Vacation time

Active Living Pass discounts

Perkopolis discounts

Hybrid work options

Compressed work week

Job summary

The Town of Milton is seeking a Supervisor, Business & Support Services to organize administrative support and oversee subsidy programs, payroll, data reporting, and customer service.

You will lead administration and concessions operations, support recreation and culture software, develop KPI metrics, prepare budgets, and ensure timely achievement of service objectives across facilities.

Qualifications

• 5+ years of progressive supervisory experience in a municipal or recreation environment.
• Willingness to travel between Town facilities.
• Strong communication and customer service skills.
• Proficiency in financial transactions and reconciliation, with subsidy program coordination.
• Proficiency in Microsoft Office and HRIS systems.

Responsibilities

• Maintain administrative processes (e.g., payroll, data reporting, cash handling).
• Provide subject matter expertise to Workday-related matters (scheduling, time tracking, hiring, training).
• Liaise with corporate partners during Workday enhancements and new module implementations.
• Oversee administrative and concessions operations across departments.
• Analyze KPI metrics to support informed decision-making.

Skills

Leadership

People management

Customer service

Communication

Time management

Education

Post-secondary diploma in Business or Public Administration

Tools

Workday

Microsoft Office

HRIS

CRM

Xplor Recreation

TixHub

Omnivex

LiveBarn

LightSpeed

Job description

The Town of Milton is seeking a Supervisor, Business & Support Services to organize administrative support and oversee subsidy programs, payroll, data reporting, and customer service.

You will lead administration and concessions operations, support recreation and culture software, develop KPI metrics, prepare budgets, and ensure timely achievement of service objectives across facilities.