Facility Lead Hand

milton; Milton; Hybrid; CAD 81,000 - 101,000; Full time

Benefits offered by this job

Hybrid work options

OMERS pension plan

Comprehensive benefits package

Paid time off

Discount on Active Living Pass

Perkopolis discounts

Job summary

Town of Milton is seeking a Facility Lead Hand to provide leadership to the facility maintenance staff and manage daily operations of a Town facility. You will enforce quality cleaning standards, monitor preventative maintenance, and manage inventory while coaching staff on equipment operation and continuous improvement.

You will collaborate with diverse stakeholders, ensure compliance with regulations, and plan daily work to meet service levels and safety standards.

Responsibilities

• Ensures building equipment is functioning for optimal efficiency
• Performs preventative and corrective maintenance on various building equipment
• Performs painting, minor plumbing, electrical, drywall repairs
• Liaises with customers, residents, utilities, vendors and staff
• Validates contractor invoicing for accuracy
• Monitors licenses, safety checks and warranties
• Maintains inventory and coordinates purchasing and delivery of supplies
• Plans day-to-day activities for facility operations and customer service

Job description

Job Type: Permanent

Salary: $81,130.00 - $101,412.00

Close Date: October 2, 2026

Hours per Week: 40

Openings: 1

Position Summary

About Milton

Join one of Ontario's fastest-growing and most dynamic municipalities. The Town of Milton is proud to deliver high-quality, sustainable municipal services that support a vibrant, inclusive, and forward-looking community where residents thrive, businesses succeed, and nature is respected and protected.

Our vision is to foster a safe, diverse, and welcoming environment-one that honours its natural landscapes and rich heritage, supports thriving and inclusive neighbourhoods, nurtures a strong and balanced economy, and offers exceptional opportunities to live, learn, work, and play.

What We Offer?

• Annual Salary Range: $81,130 - $101,412
• Benefits: Regular full-time employees receive a comprehensive benefit package, with all premiums paid by the Town, an Employee Assistance Program, top-up maternity/parental leave benefits and life insurance.
• Eligibility to participate in the OMERS pension plan
• Paid time off, including vacation, incidental and volunteer days
• Employee perks/discounts: Discount on Active Living Pass and Perkopolis
• Flexible work arrangements, including hybrid work options and participation in the Town's compressed work-week program (for eligible positions)
• For further details of what we offer, please visit Why Milton

Position Summary

Reporting to the Supervisor, Facility Maintenance or the Manager, Facility Operations, this position provides leadership to the facility maintenance staff in the daily operations of a Town facility. In addition to regular maintenance responsibilities, the Facility Lead Hand is responsible for the enforcement of quality cleaning standards, monitoring the preventative maintenance of equipment and ordering and maintaining material and supply inventory. The Lead Hand will train, mentor, coach and guide staff on equipment operation, continuous improvement, operational efficiencies, and general and preventative maintenance, while ensuring service levels and safety standards are met.

Major Job Responsibilities

• Ensures all building equipment is functioning for optimal efficiency
• Perform preventative and corrective maintenance tasks on various types of building equipment as required
• Perform painting, minor plumbing, electrical, dry walling and various building related repairs
• Liaise with a broad range of stakeholders including customers, residents, utility companies, vendors, and other employees.
• Validate contractor invoicing for accurate details
• Monitor and maintain up to date licenses, registrations, equipment safety checks and warranties
• Monitor facility components inventory and maintenance records and recommends equipment replacement, upgrades, and repair work through annual capital and operating budget processes
• Maintain and administer purchasing and inventory control systems to ensure that adequate supplies, equipment are available
• Coordinate and plan the day to day activities related to facility operations and customer service at an assigned facility/group of facilities
• Assist in ensuring day to day facility operations are in accordance with applicable regulations and legislation
• Assist in creating daily work plans based on facility programming requirements
• Anticipates customers' needs and proactively addresses potential concerns before they arise
• Communicate with program, facility and customer service staff to maintain a high level of team efficiency
• Assist in the safe and efficient operation of facility systems; includes decision making in emergency situations to protect the safety of the public and/or the protection and maintenance of municipal assets
• Complete weekly facility inspections, identifying areas in need of maintenance or cleaning to maintain service levels, following up as needed and maintaining quality assurance programs
• Coordinate equipment and material requirements, including ordering, purchasing, and arranging delivery or pickup.
• Respond and resolve requests for service in a timely and efficient manner
• Other duties as assigned

Provides day-to-day leadership and staff support to help ensure facility operations are delivered safely, consistently and in alignment with service standards.

Provide daily direction and support to staff as needed

Provide orientation, onboarding training and coaching to part time facility maintenance staff and monitor daily performance.

Assist in the recruitment of part time staff

Act as point of contact for staff questions and minor conflict resolution.

Provide technical support, including in-house training, to ensure staff understand the procedures associated with the operation, maintenance, minor adjustment requirements and repairs to each facility's components and systems

Ensure policies and procedures are communicated and service level standards are adher