Unit Claims Manager , Property

Intact Financial Corporation; Mississauga; On-site; CAD 102,000 - 124,000; Full time

Job summary

Intact Financial Corporation in Mississauga is seeking a Unit Claims Manager, Property to lead a dedicated team and drive excellence in claims handling. You will oversee performance, compliance, and productivity while guiding staff to deliver timely indemnities within policy guidelines.

The role requires a Bachelor's degree and at least 3 years of Property Adjuster experience, with prior management experience considered an asset.

Qualifications

• Bachelor's degree in business administration or equivalent.
• At least 3 years of experience as a Property Adjuster.
• Prior team management experience is an asset.
• Strong knowledge of personal and commercial lines insurance.
• Excellent computer skills.
• Bilingual in French and English is an asset.

Responsibilities

• Lead and measure team performance to ensure high-quality claims processing.
• Plan and allocate resources within budget while fostering teamwork.
• Drive operational process improvements.
• Make claims processing and indemnity decisions per company standards.
• Promote brand and business principles with partners.
• Conduct active file hearings throughout the year.

Skills

Property claims experience

Team leadership

Bilingual French/English

Computer proficiency

Education

Bachelor's degree in business administration or equivalent

Tools

Excel

MS Office

Job description

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times. Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us. Pay at Intact is about much more than just salary. Flexible work arrangements and a hybrid work model Possibility to purchase up to 5 extra days off per year Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life) Salary range (but not limited to): 101,800 - 124,400 Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance): 12% As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares. Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan. Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc.

About the role

We’re looking for a Unit Claims Manager, Property, to join our growing team in the Mississauga office!

What you’ll do here:

• Contribute to the achievement of corporate and regional objectives by measuring the performance of his or her team, ensuring the quality of claims processing, the level of compliance with standards, procedures and productivity.
• Manage the activities of his/her team by organizing, planning and controlling the optimal use of human, financial and material resources according to the budget, while promoting teamwork and providing technical training.
• Participate in the improvement of operational processes.
• Make decisions for his/her team regarding the processing of claims and the payment of indemnities in accordance with company standards.
• Promote the brand image and business principles to partners.
• Conduct active file hearings throughout the year.

What you bring to the table

• Bachelor's degree in business administration or equivalent combination of education and experience
• At least 3 years of experience as a Property Adjuster
• Prior team management experience is an asset
• Strong knowledge of personal and commercial lines insurance
• Excellent computer skills and knowledge
• Cares about people
• Bilingual in French and English is an asset

Ce poste jouera un rôle essentiel au sein de notre équipe. | This position will fill an essential role in our team.

We are an equal opportunity employer At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives. We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community. As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today. We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request. If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.