Ontario Property Field Claims Leader (Hybrid)

Allstate Northern Ireland Limited; Toronto; Hybrid; CAD 77,000 - 124,000; Full time

Benefits offered by this job

Flexible Work Arrangements

Employee discounts

Wellness allowance

Tuition Reimbursement

Job summary

Allstate Insurance Company of Canada is seeking a Property Field Claims Manager in Ontario. You will lead a high-performing team of Field Property Advisors, drive key metrics, and ensure exceptional customer experiences while supporting catastrophe readiness.

Candidates should have 5+ years in property claims and strong leadership, analytical and communication skills. Hybrid work in Ontario, with travel across the province as needed, is available.

Qualifications

• 5+ years of progressive Property Claims experience.
• Leadership, supervisory, coaching or technical leadership experience.
• Strong analytical and problem-solving skills with data-driven decisions.

Responsibilities

• Lead, coach, and develop a team of Property Field Advisors across Ontario.
• Drive performance across key metrics including customer experience and productivity.
• Support CAT events and coordinate with cross-functional teams.

Skills

Coaching

Communication

Customer Service

Insurance

Leadership

Prioritization

Problem Solving

Process Improvements

Property Claims

Time Management

Education

FCIP designation

Guidewire ClaimCenter

Xactimate

Tools

Guidewire ClaimCenter

Xactimate

Job description

Allstate Insurance Company of Canada is seeking a Property Field Claims Manager in Ontario. You will lead a high-performing team of Field Property Advisors, drive key metrics, and ensure exceptional customer experiences while supporting catastrophe readiness.

Candidates should have 5+ years in property claims and strong leadership, analytical and communication skills. Hybrid work in Ontario, with travel across the province as needed, is available.