Property Claims Specialist II — Hybrid & SHU

Intact FC; Ajax; Hybrid; CAD 64,000 - 78,000; Full time

Benefits offered by this job

Hybrid work model

Up to 5 extra days off per year

Telemedicine & Wellness account

Employee Share Purchase Plan

Job summary

Intact is seeking a Property Claims Representative II in Ontario to join the Investigative Services team. You will coordinate investigations, analyze claims, and work with partners to reach fair decisions on complex property claims across commercial, personal, and specialty portfolios.

The role requires 2+ years of property claims experience, strong analytical and negotiation skills, and the ability to manage timelines. A hybrid work model and competitive bonus are offered.

Qualifications

• Minimum 2+ years claims adjusting experience in Property.
• Ability to handle and oversee complex claims.
• Experience in investigations in insurance/finance is an asset.
• Thorough knowledge of policy wordings for property insurance.
• Strong analytical, negotiation, and decision-making skills.
• Excellent time management and prioritization.
• Excellent written and verbal communication skills.
• University degree or equivalent; CIP asset.

Responsibilities

• Investigate potential fraud, misrepresentation, and/exaggeration in Complex Property claims (commercial, personal, specialty).
• Collect and examine evidence including statements, EUOs, documents, witness testimony, expert reports.
• Coordinate resources to lead analysis and assessment of coverages under the policy.
• Analyze property damage and restoration estimates and monitor repair progress for compliance with Intact standards.
• Communicate with customers and third parties when deciding on coverage and reporting findings.
• Collaborate or lead project work with Investigative Services, Claims and Underwriting to achieve goals.
• Negotiate settlements fairly and document findings and outcomes.
• Deliver high-quality reporting and documentation of claims with Technical Specialists.

Skills

Claims adjusting

Complex claims

Negotiation

Analytical skills

Communication

Time management

CIP asset

Education

University degree or equivalent

CIP designation (asset)

Job description

Intact is seeking a Property Claims Representative II in Ontario to join the Investigative Services team. You will coordinate investigations, analyze claims, and work with partners to reach fair decisions on complex property claims across commercial, personal, and specialty portfolios.

The role requires 2+ years of property claims experience, strong analytical and negotiation skills, and the ability to manage timelines. A hybrid work model and competitive bonus are offered.