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Job summary
A global workforce management provider is looking for a candidate in Kirkland, Canada, to image laptops using AutoPilot and assist users both onsite and remotely. Key responsibilities include gathering information from users, setting up remote access, and maintaining detailed notes. The ideal candidate must be organized and detail-oriented, supporting the client's IT solutions and managed services. This position emphasizes communication with users and effective management of IT resources.
Qualifications
Must be organized and keep good written notes.
Responsibilities
Image laptops utilizing AutoPilot, contacting users both onsite and remote.
Gather information from users using provided templates.
Log in as users, set up remote access, update CMDB, assign and unassign laptops.
Job description
A global workforce management provider is looking for a candidate in Kirkland, Canada, to image laptops using AutoPilot and assist users both onsite and remotely. Key responsibilities include gathering information from users, setting up remote access, and maintaining detailed notes. The ideal candidate must be organized and detail-oriented, supporting the client's IT solutions and managed services. This position emphasizes communication with users and effective management of IT resources.