On-Site Desktop Support Engineer (Contract)

Axiom Technologies Pty Ltd.

Kirkland

On-site

CAD 42,000 - 72,000

Part time

14 days+

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Job summary

Axiom Technologies is seeking a capable Desktop Support Engineer to provide on-demand, on-site IT support for enterprise clients in Kirkland, Quebec. You will respond to service requests, troubleshoot desktops, laptops, and peripherals, and ensure timely, accurate service delivery.

This contract-based role requires independent work, with no guaranteed hours. You will install and configure hardware, software, and network connectivity, document activities, and adhere to client security policies

Qualifications

Strong knowledge of Windows operating systems and desktop environments.
Experience in hardware troubleshooting and replacement.
Basic understanding of networking (LAN, switches, routers).
Good communication and customer service skills.
Ability to work independently in on-site support environments.

Responsibilities

Provide on-site desktop and IT support for end users at the client location.
Troubleshoot and resolve issues related to Windows desktops, laptops, and peripherals.
Install, configure, and maintain hardware, operating systems, and enterprise software applications.
Support network connectivity issues, including LAN troubleshooting.
Assist with device setup, replacement, and hardware installations.
Perform basic network troubleshooting using console access when required.
Document service activities and communicate updates to the service delivery team.
Follow client IT policies and security procedures while performing onsite tasks.