Laboratory Service Technician

Emergent BioSolutions; Winnipeg; On-site; CAD 60,000 - 75,000; Full time

Job summary

A leading company in the biopharmaceutical industry is seeking a Laboratory Service Technician. This role involves maintaining and calibrating laboratory instruments, ensuring compliance with GMP and GDP standards, and collaborating with various teams to enhance equipment reliability. The ideal candidate will have extensive experience in maintenance functions and strong technical judgment.

Benefits

Competitive salaries

Flexible work arrangements

Extensive benefits package

Qualifications

• Minimum of 6 years’ experience in maintenance or calibration functions.
• Proven ability to troubleshoot and resolve technical issues independently.

Responsibilities

• Perform preventive maintenance, repairs, and calibrations of instrumentation.
• Lead qualification and requalification of laboratory instruments.
• Document all work performed in compliance with internal policies.

Skills

Technical Judgment

Problem-Solving

Collaboration

Communication

Education

2-year trades vocational certification

Tools

Chromatographs

pH Meters

Spectrometers

Job description

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Those who join Emergent BioSolutions feel a sense of ownership about their future. You will excel in an environment characterized by respect, innovation and growth opportunities. Here, you will join passionate professionals who advance their scientific, technical and professional skills to develop products designed-to protect life.

JOB SUMMARY

The Laboratory Service Technician is a skilled position responsible for maintenance and calibration of instruments common in the pharmaceutical/biopharmaceutical industry. This role requires strong technical judgment, independent problem-solving, and leadership in cross-functional initiatives. This technician will work closely with vendors, Quality Control, Manufacturing, and Engineering teams while maintaining compliance with Good Manufacturing Practices (GMP) and Good Documentation Practices (GDP).

RESPONSIBILITIES
Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
• Independently perform preventive maintenance, repairs and calibrations of instrumentation, measurement and recording devices used in Quality Control laboratories and Manufacturing.
• Lead or support the qualification and requalification of laboratory and production instruments as per established protocols and quality standards.
• Maintain calibration and maintenance records, ensuring full traceability and compliance with internal procedures.
• Document all work performed in compliance with internal policies and Good Documentation Practices (GDPs).
• Assess and address gaps when best practices with respect to calibration and/or preventative maintenance are updated.
• Collaborate closely with Quality, Engineering and other stakeholders to resolve recurring issues and improve equipment reliability.
• Confidently act as facilitator, trainer, and team leader on repairs and projects.
• Proactively identify areas for process improvements in maintenance workflows, documentation and equipment performance.
• Provide technical and mechanical support on all Good Manufacturing Practice (GMP) and Non-GMP utility systems, as needed.
• Respond to emergency and alarm conditions, with potential to be on-call per scheduled times for emergency service calls at the site to address issues.
• Support affiliated Engineering or Maintenance departments, as needed.
• Participate in inter-departmental initiatives such as inspections of facility mechanical rooms, buildings, and grounds to ensure all areas of the site are clean and audit ready every day.

EDUCATION, EXPERIENCE, SKILLS
• Minimum of 6 years’ experience in maintenance or calibration functions.
• 2-year trades vocational certification, or equivalent experience.
• Working knowledge of the following maintenance functions:
• Metrology/Calibrations,
• General Mechanical Troubleshooting/Repairs,
• Laboratory Support Equipment.
• Proven ability to troubleshoot and resolve technical issues independently.
• Must have aptitude for computer systems including maintenance or calibration documentation, building automation operations, and Microsoft Office.
• Excellent communication skills and ability to collaborate with technical and non-technical stakeholders.
• Prior cGMP or regulated industry experience is strongly preferred.
• Must be customer service oriented and quality driven.
• Experience with common quality control laboratory instrumentation (chromatographs, pH/conductivity/density meters, moisture analyzers, spectrometers, etc.) is preferred.

There are physical/mental demands and work environment characteristics that must be met by an individual to successfully perform the essential functions of the job. This information is available upon request from the candidate.

As part of our team, you'll join talented and inspiring colleagues whose sense of purpose complements your own. We offer highly diverse career opportunities, a supportive culture, competitive salaries, flexible work arrangements and an extensive benefits package. Information submitted will be used by Emergent BioSolutions for activities related to your prospective employment. Emergent BioSolutions respects your privacy and any use of the information submitted will be subject to the terms of our Privacy Policy .

ABOUT EMERGENT

Protecting and Enhancing 1 billion lives by 2030 focuses our energy to improve the quality of life for individuals around the world, giving them the opportunity to experience the fullness of life.

Our drive towards this vision informs all of our actions—whether it is our approach to product development, manufacturing, encouraging employee health and wellness or giving back to the community—we strive every day to achieve this shared goal.

WE BELIEVE IN OUR VALUES

• Lead with Integrity
  • We gain trust and confidence through ethics, quality, and compliance excellence
• Stand shoulder to shoulder no matter what
  • We combine our best thinking and communicate openly to support each other.
• Own it always
  • Every person at Emergent is engaged and accountable for delivering on our commitments.
• Break through thinking
  • We take smart risks, pursue innovation and challenge ourselves to constantly improve.
• Compete where it counts
  • We set the right goals and respect each other as we conquer them together.