Field Service Technician - Downhole Service Equipment

National Oilwell Varco; Canada; Remote; CAD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a dedicated Field Service Technician to join their team. This role involves traveling to customer locations to commission, service, and troubleshoot specialized equipment. You'll play a vital role in maintaining strong business relationships, diagnosing equipment issues, and ensuring customer satisfaction. With a commitment to employee development, the company offers competitive pay, excellent benefits, and opportunities for advancement. If you're passionate about mechanical repair and customer service, this is the perfect opportunity for you.

Benefits

Competitive Pay

Health Spending Account

Employer Retirement Plan Contributions

On-the-Job Training

Educational Assistance Program

Qualifications

• Experience in a mechanical repair environment is essential.
• Hydraulic experience would be an asset.

Responsibilities

• Troubleshoot electrical and mechanical issues while maintaining communication.
• Maintain strong relationships with clients and stakeholders.

Skills

Mechanical Repair

Troubleshooting

Hydraulic Systems

Customer Service

Education

High School Diploma

Technical Certification

Job description

Job Summary:

The Field Service Technician is required to travel to customer locations and is responsible for commissioning, servicing, calibrating, troubleshooting, and tear down of specialized equipment related to shop service equipment. Travel is required when work is performed in the customer's shop.

Major Responsibilities:

• Troubleshooting electrical and mechanical issues as they arise while keeping open communication all personnel
• Maintain strong business relationship with all clients and stakeholders; respond to customer concerns in a prompt and efficient manner
• Diagnose problems and advise operators on how to properly maintain equipment
• Maintain records of services performed
• Adhere to all NOV policies and procedures (Vehicle, safety, correspondence, housekeeping)
• Upon supervisor request, you will be required to work in the customer's shop occasionally
• Diagnose problems and advise operators on how to properly maintain equipment
• Address issues as they arise
• Communicate with Manager regularly, on all aspects of service
• Other duties as assigned

Qualification Requirements (Minimum Education and Experience):

• Experience in a mechanical repair environment
• Hydraulic experience would be an asset
• Driverabstractrequired

Preferred method of application and to view all opportunities visit: https://www.nov.com/Careers

NOV is an Equal Opportunity Employer and Prohibits Discrimination or Harassment of Any Kind: NOV is committed to the principle of equal employment opportunities for everyone and to providing employees with a work environment free of discrimination and harassment. NOV values inclusion and diversity; we encourage all qualified candidates to apply.

With over 40 different locations in Canada, and 35,000 people worldwide, NOV is proud to offer their employees competitive pay and excellent benefits, Employer retirement plan contributions, Health Spending account and employer paid premiums. We are also proud to provide on the job training, with potential for advancement within our organization and an Educational Assistance Program

NOV thanks all interested applicants, however only those selected for interview will be contacted.