Bilingual Field Service Technician

Jooble; Quebec; Remote; CAD 70,000 - 90,000; Full time

Job summary

A leading company in the food industry is seeking a Field Service Technician for a remote position in Quebec City. The role involves diagnosing and repairing kitchen equipment, requiring strong bilingual communication skills and technical expertise. Competitive pay and comprehensive benefits are offered, including a company vehicle and training reimbursement.

Benefits

Competitive pay

Full benefits plan (Dental/Vision)

Company vehicle provided

Wellness program

Scholarship program

Company Pension Plan with Company Match

Training reimbursement program

2- or 3-weeks’ vacation

Qualifications

• 3-5 years experience in technical service-related work.
• Must possess a valid provincial gas fitters license.
• Driver's license with impeccable driving record.

Responsibilities

• Diagnosing and correcting malfunctions of food equipment.
• Performing field service on commercial kitchen equipment.
• Assisting in obtaining service/preventative maintenance contracts.

Skills

Bilingual French

Bilingual English

Mechanical aptitude

Electrical aptitude

Communication skills

Education

DEP in Electro Mechanics

College graduate of Mechanical course

Job description

1 day ago Be among the first 25 applicants

Full-time, Permanent

Location: REMOTE - Quebec City - candidate must live in the territory Or at the most: 45 minutes outside of the Territory

Travel- Spending about 90% of time on the road and going home. No overnight.

Hours: Monday to Friday 8:00 am 4:00 pm + Overtime

Base salary: Up to 90K + Overtime & Commissions

Company Information

Our client is the leading supplier of equipment, systems and service in the food industry, Offering the broadest line of equipment including cooking, food preparation, refrigeration, bakery systems, ware washing and waste systems, and weighing, wrapping and labeling systems.

Scope Of Position

This position interfaces with other Service Technicians, Service Area Managers, Regional Service Manager, Parts Manager and Parts Department staff, Service Dispatchers, Service Data Entry staff and various Branch Sales and Service personnel in the resolution of equipment installations, equipment problems, Customer Relations and at times, Service Administration problems.

Perks

• Competitive pay
• Full benefits plan (Dental/Vision) – after 1 month
• Competitive Group Insurance Benefit Plans
• Company vehicle provided
• Wellness program
• Scholarship program
• Company Pension Plan/ with Company Match
• STD/LTD Benefits
• Family environment
• Company provides laptop computer, cell phone, gas and mileage
• Training reimbursement program
• 407 transponders for sales visits only
• 2- or 3-weeks’ vacation
  
  

RESPONSIBILITIES And DUTIES

• This position requires knowledge of service and repair techniques involving diagnosing and correcting malfunctions of Food Equipment and Retail Store equipment.
• This technician will perform field service consisting of adjusting, aligning, assembling, calibrating, inspecting, lubricating and testing commercial kitchen equipment.
• Problem diagnosis of electrical, mechanical, electronics, plumbing and gas fueled kitchen and retail store equipment troubleshooting, using innovation and common sense to remedy situations, enabling the customer to resume operation.
• Maintaining working knowledge of the latest modifications, retrofits, updates, etc. for equipment assigned to service.
• Assisting others in equipment installations or in performing major repairs
• Attending, completing service training schools and audiovisual field training, as required
• Assisting in obtaining service/preventative maintenance contracts
• Assisting in product demonstrations
• Working overtime / be on standby as required
  
  

Qualifications

• Must speak fluent Bilingual French and English spoken and written
• Dep in Electro Mechanics – Must
• College graduate of a Mechanical – Electrical – Electronic course
• Mechanical and electrical aptitude
• 3 – 5 years’ experience in technical service-related work
• Must possess a valid provincial ‘gas fitters’ license’- Tag 1 or Tag 2
• Driver’s license with an impeccable driving record
• This position requires good communication skills to deal with erratic hour service calls/ requests, including weekend and shift work
• Technicians must be able to travel to the USA (factory training).
  
  

Physical Requirements

• Lifting up to 50 lbs. with or without assistance
• Climbing up to 8ft with ladder
• Extensive walking 4-7 kilometers/day
• Kneeling, squatting, bending, pushing/pulling
• Exposure to noise, heat, cold, slippery, wet conditions
• OT and On-Call Duty as required

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Software Development

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