Lab Services Administrative Specialist

Alberta Health Services (AHS); Calgary; On-site; CAD 34,000 - 42,000; Part time

Job summary

Alberta Health Services (AHS) seeks an Administrative Support III to support the Lab Information Centre. You will serve as the primary contact for lab services, monitor worklists, and communicate critical results with internal and external clients at a provincial level.

The role requires advanced administrative skills, confidentiality, and extensive MS Office use. Regular part-time schedule with shifts as per rotation; posting ends 02-OCT-2026.

Qualifications

• Completion of Grade 12 or equivalent.
• As Required.
• Related post-secondary ed. (e.g. Medical Office Assistant, Unit Clerk, Lab Assistant) preferred.

Responsibilities

• Initial contact for lab services for internal/external clients at provincial level.
• Assist monitoring of worklists and communicate critical test results.
• Respond to incoming HCP calls for test results and perform/add-on testing requests.
• Notify patients and HCP of cancelled testing and arrange recollections.

Skills

Phone etiquette

Communication

Customer service

Education

Completion of Grade 12 or equivalent

Tools

MS Office Suite

Epic/Beaker CIS

Job description

Alberta Health Services (AHS) seeks an Administrative Support III to support the Lab Information Centre. You will serve as the primary contact for lab services, monitor worklists, and communicate critical results with internal and external clients at a provincial level.

The role requires advanced administrative skills, confidentiality, and extensive MS Office use. Regular part-time schedule with shifts as per rotation; posting ends 02-OCT-2026.