IT Support Specialist — SAP, POS & E‑commerce

AMOREPACIFIC; Canada; On-site; CAD 60,000 - 65,000; Full time

Job summary

A leading beauty company in Canada is looking for an IT Support Specialist to deliver day-to-day technical support to employees and ensure smooth IT operations. This role involves managing the IT Helpdesk, troubleshooting systems including POS and e-commerce platforms, and overseeing IT asset management. The ideal candidate will possess a degree in IT and have a minimum of 2 years of relevant experience, strong problem-solving skills, and the ability to work collaboratively across teams.

Qualifications

• Minimum 2 years of IT experience supporting operational tasks and projects.
• Strong project management capabilities across stakeholders.
• Hands-on experience with hardware, software, and network administration.

Responsibilities

• Deliver daily technical support to APCA employees.
• Manage the IT Helpdesk and troubleshoot systems.
• Support operational management of SAP, EDI, and security systems.

Skills

IT support experience

Project management

Network administration

Analytical skills

Communication skills

Education

Degree or Diploma in IT or related field

Tools

SAP

Shopify

Job description

A leading beauty company in Canada is looking for an IT Support Specialist to deliver day-to-day technical support to employees and ensure smooth IT operations. This role involves managing the IT Helpdesk, troubleshooting systems including POS and e-commerce platforms, and overseeing IT asset management. The ideal candidate will possess a degree in IT and have a minimum of 2 years of relevant experience, strong problem-solving skills, and the ability to work collaboratively across teams.