IT Services Co-op Technician: Hands-on IT Support

Niagara Catholic District School Board; Welland; On-site; CAD 20,000 - 29,000; Part time

Benefits offered by this job

Ongoing learning and career growth

Inclusive high-performing culture

Job summary

Niagara Catholic District School Board invites applications for an IT Services Technician Co-op Student. This entry‑level role provides hands‑on support across Windows/Mac/iOS/Chrome endpoints, classroom technology, and peripheral devices within Niagara Catholic's IT environments.

Under IT Manager supervision, you will gain experience in IT support operations, production, and business services, while developing customer service, problem‑solving, and teamwork skills in a collaborative school

Qualifications

• Enrollment in a college or university program in a computer technology-based discipline.
• Strong and effective communication (oral and written) and interpersonal skills.
• Excellent analytical and problem-solving skills.
• Experience working with others in a team environment and providing customer service.
• Ability to work well in both group scenarios as well as in a self-directed context.
• Ability to meet the physical demands of the position, carrying and lifting equipment up to 20kg.
• Good time management & organization skills.
• Skill in troubleshooting and in the repair and maintenance of computer systems, software implementations and related peripherals.

Responsibilities

• Provide hands-on experience supporting end users and the endpoint technology environment.
• Assist IT staff with the installation, configuration, deployment, maintenance, and troubleshooting of computers (Windows/Mac/iOS/Chrome), classroom technology devices (Smartboards, Panels, 3D printers, etc.), Endpoint software, printers, peripherals, and related technologies.
• Provide exposure to the infrastructure and services required to operate a secure, reliable enterprise technology environment; assist with networking, identity and user management, cloud services, virtualization, cybersecurity, and infrastructure operations.
• Provide exposure to enterprise applications, software development, database administration, system integration, data management, analytics, and reporting; assist staff developing and supporting applications and platforms used throughout the organization.

Skills

Communication skills

Interpersonal skills

Analytical skills

Problem-solving

Teamwork

Customer service

Time management

Organization

Troubleshooting

Hardware repair

Education

Enrollment in a college or university program in a computer technology-based discipline

Job description

Niagara Catholic District School Board invites applications for an IT Services Technician Co-op Student. This entry‑level role provides hands‑on support across Windows/Mac/iOS/Chrome endpoints, classroom technology, and peripheral devices within Niagara Catholic's IT environments.

Under IT Manager supervision, you will gain experience in IT support operations, production, and business services, while developing customer service, problem‑solving, and teamwork skills in a collaborative school