IT Services Technician Co-op Student

Niagara Catholic District School Board; Welland; On-site; CAD 20,000 - 29,000; Part time

Benefits offered by this job

Ongoing learning and career growth

Inclusive high-performing culture

Job summary

Niagara Catholic District School Board invites applications for an IT Services Technician Co-op Student. This entry‑level role provides hands‑on support across Windows/Mac/iOS/Chrome endpoints, classroom technology, and peripheral devices within Niagara Catholic's IT environments.

Under IT Manager supervision, you will gain experience in IT support operations, production, and business services, while developing customer service, problem‑solving, and teamwork skills in a collaborative school

Qualifications

• Enrollment in a college or university program in a computer technology-based discipline.
• Strong and effective communication (oral and written) and interpersonal skills.
• Excellent analytical and problem-solving skills.
• Experience working with others in a team environment and providing customer service.
• Ability to work well in both group scenarios as well as in a self-directed context.
• Ability to meet the physical demands of the position, carrying and lifting equipment up to 20kg.
• Good time management & organization skills.
• Skill in troubleshooting and in the repair and maintenance of computer systems, software implementations and related peripherals.

Responsibilities

• Provide hands-on experience supporting end users and the endpoint technology environment.
• Assist IT staff with the installation, configuration, deployment, maintenance, and troubleshooting of computers (Windows/Mac/iOS/Chrome), classroom technology devices (Smartboards, Panels, 3D printers, etc.), Endpoint software, printers, peripherals, and related technologies.
• Provide exposure to the infrastructure and services required to operate a secure, reliable enterprise technology environment; assist with networking, identity and user management, cloud services, virtualization, cybersecurity, and infrastructure operations.
• Provide exposure to enterprise applications, software development, database administration, system integration, data management, analytics, and reporting; assist staff developing and supporting applications and platforms used throughout the organization.

Skills

Communication skills

Interpersonal skills

Analytical skills

Problem-solving

Teamwork

Customer service

Time management

Organization

Troubleshooting

Hardware repair

Education

Enrollment in a college or university program in a computer technology-based discipline

Job description

IT Services Technician Co-op Student

Ready to take your IT skills beyond the classroom? Want to gain hands‑on experience supporting technology across Niagara Catholic while building your skills? If so, we may have an opportunity for you!

The IT Services Technician Co-op Student will provide entry‑level technical support to assist with the day‑to‑day delivery of Information Technology services across Niagara Catholic. Working under the direction and supervision of IT Manager(s), the successful candidate will have an opportunity to gain practical, hands‑on experience across a variety of IT areas, including end user support, endpoint configuration, peripherals, networking, security, application development and other technologies used within our administrative and school environments.

WHAT WE OFFER:

• Ongoing learning and career growth
• Inclusive high‑performing culture

WHAT YOU CAN EXPECT:

IT Support Operations

• Provide hands‑on experience supporting end users and the endpoint technology environment;
• Assist IT staff with the installation, configuration, deployment, maintenance, and troubleshooting of computers (Windows/Mac/iOS/Chrome), classroom technology devices (Smartboards, Panels, 3D printers, etc.), Endpoint software, printers, peripherals, and related technologies.

IT Production Operations

• Provide exposure to the infrastructure and services required to operate a secure, reliable enterprise technology environment;
• Assists IT staff with networking, identity and user management, cloud services, virtualization, cybersecurity, and infrastructure operations.

IT Business Services

• Provide exposure to enterprise applications, software development, database administration, system integration, data management, analytics, and reporting;
• Assists technical staff responsible for developing and supporting applications and platforms used throughout the organization.

WHAT YOU BRING

• Enrollment in a college or university program in a computer technology‑based discipline;
• Strong and effective communication (oral and written) and interpersonal skills;
• Excellent analytical and problem‑solving skills;
• Experience working with others in a team environment and providing customer service;
• Ability to work well in both group scenarios as well as in a self‑directed context;
• Ability to work at various locations within the Board's jurisdiction, including access to reliable transportation;
• Ability to meet the physical demands of the position, carrying and lifting equipment up to 20kg;
• Good time management & organization skills;
• Skill in troubleshooting and in the repair and maintenance of computer systems, software implementations and related peripherals.

This position will conclude upon fulfillment of all required co‑op hours.

HOURS: 8:30 a.m. - 4:30 p.m. Monday to Friday

LOCATION: Information Technology Centre, St. Catharines, ON

HOURLY RATE: $ 17.95 per hour

As a condition of employment, successful candidates will be required to provide a satisfactory Police Record Check, dated within the past six months of the hire date. This position requires completion of a Police Criminal Record & Judicial Matters Check. For more information, please refer to 201.18 Police Record Check & Offence Declaration AOP on the Board's website.

Niagara Catholic is committed to building a workforce that reflects the diversity of our students, families, and communities we serve. Guided by our Equity and Inclusive Education Policy, and in accordance with the Ontario Human Rights Code, we actively work to identify and remove barriers, address bias, and foster fair, respectful, inclusive, and welcoming employment practices.

We welcome applicants from a broad range of backgrounds, lived experiences, and identities, and value the unique contributions each person brings to our Catholic learning environment.

Niagara Catholic is committed to providing accommodations throughout the recruitment and selection process, and through all stages of employment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.

Applicants selected for an interview who require accommodation at any stage of the recruitment and selection process are encouraged to notify Human Resources so that appropriate support can be facilitated.

Niagara Catholic does not use Artificial Intelligence (AI) to screen, assess, or select applicants.