IT Support Co‑op: Windows/macOS | Hybrid + Growth

Planitar-Inc.; Southwestern Ontario; On-site; CAD 2,066,000 - 3,031,000; Part time

Benefits offered by this job

100% employer-paid flexible benefits

Health & dental coverage

HSA/LSA options

Hybrid Work Environment

Professional Development Incentive

Growth opportunities

REA Group backing

Job summary

Planitar-Inc. is seeking a curious, service‑oriented IT co‑op student to join our IT team on‑site five days a week.

You will start with hands‑on tickets, then gradually take on more independent tasks like workstation builds and onboarding setups, while learning from a dedicated IT group in a growing tech environment. You will assist with Microsoft 365 tasks, account provisioning, and basic hardware troubleshooting, gaining real-world experience in a world‑class property technology company backed

Qualifications

• Currently enrolled in a post‑secondary program in Information Technology, Computer Science, or related field, returning to studies after the work term.
• Genuine curiosity about how things work, and willingness to ask questions rather than guess.
• Clear, friendly communication to assist colleagues who may not be technical.
• Organized enough to keep track of several open tickets at once.
• Comfortable with the basics of Windows and macOS, and with handling computer equipment.

Responsibilities

• Respond to internal IT support tickets under the guidance of the IT team, escalating anything beyond your current scope.
• Help prepare workstations for new employees: imaging laptops, setting up monitors, docking stations and peripherals.
• Make sure new starters have accounts and access on day one, and assisting with equipment collection when people leave.
• Perform basic account tasks in Microsoft 365, including password resets, group membership and licence assignment, with oversight.
• Troubleshoot common hardware and software issues on Windows and macOS.
• Help maintain our inventory of hardware, software licences and IT supplies.
• Write and update knowledge base articles for common fixes.
• Support IT projects and rollouts as an extra set of hands.

Skills

Curiosity

Clear communication

Ticket management

Organization

Windows/macOS basics

Education

Post-secondary IT/CS/engineering tech

Tools

Microsoft 365

Intune

Entra ID

PowerShell

Bash

Job description

Planitar-Inc. is seeking a curious, service‑oriented IT co‑op student to join our IT team on‑site five days a week.

You will start with hands‑on tickets, then gradually take on more independent tasks like workstation builds and onboarding setups, while learning from a dedicated IT group in a growing tech environment. You will assist with Microsoft 365 tasks, account provisioning, and basic hardware troubleshooting, gaining real-world experience in a world‑class property technology company backed