IT Change Manager — Prosci/ADKAR Lead

Arctiq: Intelligent Architecture; Regina; On-site; CAD 90,000 - 120,000; Full time

Job summary

Arctiq, a global intelligence-driven technology services company, seeks an experienced Organizational Change Manager to support adoption of IT and digital transformation initiatives. This contract role requires delivering change management strategies and ensuring stakeholder readiness.

The ideal candidate has Prosci/ADKAR certification, hands-on experience in Prosci/ADKAR, with knowledge of Agile and Waterfall, and North American experience in gas/energy industries.

Qualifications

• Prosci/ADKAR certification is required.
• Proven experience leading Organizational Change Management initiatives, preferably within IT, technology, or digital transformation projects.
• Strong knowledge of established Change Management frameworks and methodologies, including Prosci/ADKAR.
• Experience developing and executing Change Management Strategies and Plans, including communications, training, sponsor engagement, reinforcement, and resistance management.
• Experience conducting organizational readiness assessments, analyzing results, identifying risks and resistance, and developing appropriate recommendations.
• Experience facilitating stakeholder discussions and workshops to identify impacts, stakeholders, and organizational readiness.
• Working knowledge of IT systems and digital transformation initiatives, with the ability to understand and communicate technical impacts to business users.
• Familiarity with Agile and Waterfall project management methodologies and the ability to align change activities with project schedules and milestones.
• Strong project documentation and organizational skills.
• Exceptional verbal and written communication skills, with the ability to develop and deliver stakeholder communications, training, presentations, and workshops.

Responsibilities

• Partner with Project Managers, Business Leads, and project teams to understand project objectives and assess the magnitude and impact of change from the current state through implementation.
• Develop and maintain project documentation related to organizational change management activities in accordance with established project standards and guidelines.
• Apply Prosci/ADKAR and other established change management methodologies to plan and deliver organizational change management activities.
• Facilitate stakeholder discussions, workshops, and working sessions to identify impacted stakeholders, understand business impacts, and assess organizational readiness.
• Identify and incorporate targeted, actionable change management activities into overall project plans and timelines.
• Develop and execute comprehensive change management deliverables, including: Change Management Strategy, Change Management Plan, Communication Plan, Sponsor Engagement Plans and Reports, Training Plan, Reinforcement Plan, Resistance Management Plan.
• Conduct organizational readiness assessments, evaluate results, and identify potential risks, issues, adoption challenges, and areas of resistance.
• Develop recommendations and mitigation strategies to address identified risks, resistance, and readiness gaps.
• Collaborate with project team members, business stakeholders, sponsors, and other impacted groups to support successful adoption of changes.
• Align change management activities with project methodologies and timelines, including Agile and Waterfall environments.
• Support knowledge sharing and continuous improvement to promote the progressive adoption of organizational change management standards and practices.
• Provide clear and effective updates, presentations, training, and workshops to stakeholders at various levels of the organization.
• Work independently while also collaborating effectively with cross-functional project teams.
• Experience sharing knowledge and contributing to the continuous improvement of change management practices and standards.
• North American professional experience.
• Experience working within the gas, energy, or utility industry.
• Knowledge or experience within a Natural Gas Transmission & Storage organization.
• Experience supporting large-scale organizational, technology, or digital transformation initiatives.
• Experience working in complex, highly regulated, or operationally critical environments.

Skills

Stakeholder facilitation

Change management

Communication

Documentation

Education

Prosci/ADKAR Certification

Tools

Agile Methodologies

Job description

Arctiq, a global intelligence-driven technology services company, seeks an experienced Organizational Change Manager to support adoption of IT and digital transformation initiatives. This contract role requires delivering change management strategies and ensuring stakeholder readiness.

The ideal candidate has Prosci/ADKAR certification, hands-on experience in Prosci/ADKAR, with knowledge of Agile and Waterfall, and North American experience in gas/energy industries.