IT Administrator

SpeedLine Solutions; Abbotsford; On-site; CAD 75,000 - 85,000; Full time

Job summary

An established industry player is seeking an IT Administrator to join their collaborative team. In this role, you will ensure the reliable and secure operation of IT systems that are vital to the business's success. You will oversee the administration of the IT infrastructure, manage user accounts, and maintain security protocols. This position offers a competitive salary and a comprehensive benefits package, including career development opportunities and a supportive work environment. If you are passionate about technology and eager to contribute to a thriving company in the food service industry, this role is perfect for you.

Benefits

Comprehensive benefits package

Career development and training

Additional paid time off

Personalized workspace

Game room for relaxation

Social events throughout the year

Free coffee and tea

Flexible work schedule

Qualifications

• Post-secondary education or certifications in IT or related fields.
• Strong analytical and problem-solving skills for IT systems.

Responsibilities

• Manage and maintain the IT infrastructure and support company operations.
• Ensure security of IT systems against internal and external threats.

Skills

Analytical Skills

Problem-Solving

Communication Skills

Teamwork

Project Management

Attention to Detail

Customer Service

Education

Post-secondary degree in a related field

Relevant certifications

Tools

IT Management Systems

Network Infrastructure Tools

Security Software

Job description

Why Join SpeedLine?

SpeedLine Solutions is a leading Tech Employer that develops and supports innovative Point of Sale (POS) software since 1990. Our solutions empower restaurant operators and chains across North America to streamline their operations and elevate customer experiences.

At SpeedLine, we pride ourselves on fostering a collaborative and supportive work environment that prioritizes work-life balance and professional development. We are seeking talented team-oriented individuals to join our growing team in this lucrative growing pizza/fast-casual market.

Do you have a passion for technology and its impact on the food service industry? Keep scrolling to find out more…

Competitive Salary & Benefits:

• Comprehensive benefits package, including extended health and employee assistant program.
• Career development, comprehensive training, and a tuition reimbursement program.
• Additional paid time off for pre-planned, personal/family leave.
• Annual salary and performance reviews, with regular one-on-one coaching sessions.
• Personalize your own workspace.
• Company-wide employee and peer formal recognition programs.
• Internal committees with specific mandates to enhance employee and community well being.
• Engage with a diverse team of 90+ employees who all work collaboratively to grow our in-house developed and managed POS solutions.

Unwind & Recharge:

• Game On: Challenge your colleagues to a friendly match of ping pong, darts, foosball or rod hockey in our dedicated games room.
• Lounge in Style: Relax and unwind in our comfy lounge with a big-screen TV.
• Fuel Up & Freshen Up: Multiple conveniently located kitchenettes to keep your workday running smoothly.
• Chef it Up: Whip up a delicious lunch in our spacious main lunchroom, complete with a fully equipped kitchen.
• Stay Connected & Caffeinated: Enjoy free Wi-Fi, complimentary coffee, tea, and hot chocolate to keep you going throughout the day.
• Convenience at Your Doorstep: Located just 5 minutes from the High Street Shopping Center and several fast food and restaurant options.
• Connect & Celebrate: Fun social events, both onsite and off, hosted by our committees throughout the year including our annual end of year Holiday Party.

Are you ready to make a difference?

What You'll Do:

The primary responsibility of the IT Administrator is to devote great care into ensuring reliable, secure, and efficient operations of all information systems that support company operations. As a crucial role that supports the activities of almost all company operations, this position is responsible for having and applying specialized knowledge and professional judgment to investigate, analyze, design, build, and operate IT systems that drive business success.

Key Responsibilities:

• Applies specialized knowledge and professional judgment in problem solving and to investigate, analyze, design, build, and operate IT systems that drive business success.
• Oversees the administration and management of SpeedLine’s IT Infrastructure, including but not limited to WAN connections, LAN infrastructure, telephone system, servers, virtual servers, workstations, printers, and physical cable infrastructure.
• Plans and directs the implementation of additions, deletions, and major modifications to the IT infrastructure.
• Oversees file management on centralized resources or on individual workstations.
• Manages and maintains network user accounts, access rights for all staff, server installed applications, proper licenses and the purchase and tracking of all software, hardware and IT Supplies and assets.
• Maintains confidence of confidential information and shares only with those authorized to it.
• Builds and maintains vendor relationships.
• Drives automated management of servers and workstations for efficient operations.
• Trains new staff on IT systems as required.
• Provides technical advice to SpeedLine staff and sometimes customers.
• Manages and maintains security system access, including the assigning of pass-codes and analyzing and reporting on suspicious activity.
• Ensures that all daily operations procedures are documented and documentation is kept current.
• Oversees the administration of the internal IT help desk and ensures that all interactions are logged and resolved in a timely and efficient manner.
• Provides input into IT strategy, annual IT budget, and into IT acceptable use policy development.
• Keeps abreast of IT technology, and maintains a library of information.
• Performs capacity forecasting and lifecycle management.
• Keeps current with new security threats, including but not limited to viruses, trojans, malware, and hacking techniques and maintain computer security, anti-virus, and spyware updates on all applicable equipment.
• Ensures that the company’s IT systems are secure against internal and external threats.
• Regularly reviews and applies all necessary operating system and application updates.
• Analyze, design and oversee the implementation and administration of all IT security systems.
• Responsible for the design, implementation, and administration of data archiving and internal and external backups.
• Develops disaster recovery and contingency plans to ensure ongoing IT operations.

We are looking for someone who has:

• Preferably, a post-secondary degree, diploma, or certificate program in a related field.
• Current certifications or equivalent expertise.
• A strong analytical and problem-solving skills.
• Advanced operating system, networking, and system support knowledge and experience.
• Exceptional organizational, communication, follow-up and customer service skills.
• Excellent team work skills.
• Attention to detail, and the ability to juggle multiple projects and react quickly to changing priorities.
• Strong multitasker who demonstrates good project management skills.
• A detail oriented approach with excellent verbal and written communication skills.
• Excellent typing and computer skills.
• Ability to learn quickly, work independently, problem-solve, and perform a variety of tasks.
• Available to work a flexible schedule, and have and maintain reliable transportation.

Salary Range:

$75,000 - 85,000 annually

Working Arrangements:

This position is an in-office position and requires on site attendance five days per week.

Join the SpeedLine Team!

Submit your resume and cover letter using PDF format either through our website Careers Page or our Indeed Page.

All applicants must be eligible to work in Canada. Please note that Canadian employees must reside in British Columbia.

SpeedLine Solutions is an equal opportunity employer and encourages applications from all qualified individuals. We are interested in every qualified candidate; however, we are not able to sponsor visas.

Learn More About Us:

Watch our Working at SpeedLine video and discover why SpeedLine is an employer of choice.

We thank you for your interest. Only those selected for an interview will be contacted.