Insurance Office Concierge & Admin Assistant

Jasmine Mackey Insurance Agency LTD; Bancroft; On-site; CAD 23,000 - 32,000; Full time

Benefits offered by this job

Health benefits

Performance-based bonuses

Job summary

Jasmine Mackey Insurance Agency Ltd. in Bancroft, Ontario is seeking a friendly, organized Receptionist/Administrative Assistant to be the first point of contact for clients.

This full-time, in-office role greets visitors, answers calls, processes payments and supports licensed representatives with daily administrative tasks. You will help clients access our digital platforms, prepare documents, and assist with marketing initiatives.

Qualifications

• Entry-level friendly, professional and team player.
• Strong communication and customer service skills.
• Organized and able to manage multiple tasks.
• Comfortable with computers and learning new digital systems.
• Dependable, detail-oriented and proactive.
• Willing to train the right candidate.
• Interest in growing within the insurance industry.

Responsibilities

• Greet and assist clients in person and over the phone
• Help clients with payments and general inquiries
• Direct insurance-related questions to the appropriate licensed team member
• Assist clients with connecting to and using our digital platforms
• Provide administrative and back-office support to our licensed representatives
• Assist with document preparation, organization, filing and other office tasks
• Help with agency marketing and social media initiatives
• Maintain a welcoming, professional and organized office environment

Job description

Jasmine Mackey Insurance Agency Ltd. in Bancroft, Ontario is seeking a friendly, organized Receptionist/Administrative Assistant to be the first point of contact for clients.

This full-time, in-office role greets visitors, answers calls, processes payments and supports licensed representatives with daily administrative tasks. You will help clients access our digital platforms, prepare documents, and assist with marketing initiatives.