In-Person Receptionist - Insurance Office with Benefits

Ascension Benefits, Inc; Hamilton; Hybrid; CAD 35,000 - 40,000; Full time

Benefits offered by this job

Extended health care

Dental benefits

Retirement savings plan

Health & Wellness offerings

Mental Health programs

Competitive compensation

Job summary

Union Power Insurance Brokers is hiring a Receptionist for our Hamilton office to be the friendly first point of contact for clients and visitors. You will greet people, answer calls for Union Power and FirstOntario Insurance, triage inquiries, and route messages accordingly.

You will also manage invoicing, update client records in the broker management system, and help maintain a smooth, well-organized reception area in a busy office setting.

Qualifications

• 2 years of experience in a receptionist, administrative, or customer service role.
• Excellent communication skills, both verbal and written, with a professional and friendly demeanor.
• Strong organizational and multitasking abilities to manage a variety of administrative tasks efficiently.
• Attention to detail and accuracy in handling client inquiries, messages, and documentation.
• Ability to prioritize and manage time effectively in a busy, client-focused environment.

Responsibilities

• Greet clients in a professional and friendly manner over the telephone, as well as in person.
• Answer phone calls for Union Power and FirstOntario Insurance, triaging callers.
• Distribute voicemails and emails to the main inboxes.
• Set up client base in broker management system for new quotes.
• Maintain inventory of office supplies and process payments as needed.

Skills

Communication skills

Organizational skills

Multitasking

Attention to detail

Reliability

Tools

Broker management system

Job description

Union Power Insurance Brokers is hiring a Receptionist for our Hamilton office to be the friendly first point of contact for clients and visitors. You will greet people, answer calls for Union Power and FirstOntario Insurance, triage inquiries, and route messages accordingly.

You will also manage invoicing, update client records in the broker management system, and help maintain a smooth, well-organized reception area in a busy office setting.