Receptionist/ Administrative Assistant

Jasmine Mackey Insurance Agency LTD; Bancroft; On-site; CAD 23,000 - 32,000; Full time

Benefits offered by this job

Health benefits

Performance-based bonuses

Job summary

Jasmine Mackey Insurance Agency Ltd. in Bancroft, Ontario is seeking a friendly, organized Receptionist/Administrative Assistant to be the first point of contact for clients.

This full-time, in-office role greets visitors, answers calls, processes payments and supports licensed representatives with daily administrative tasks. You will help clients access our digital platforms, prepare documents, and assist with marketing initiatives.

Qualifications

• Entry-level friendly, professional and team player.
• Strong communication and customer service skills.
• Organized and able to manage multiple tasks.
• Comfortable with computers and learning new digital systems.
• Dependable, detail-oriented and proactive.
• Willing to train the right candidate.
• Interest in growing within the insurance industry.

Responsibilities

• Greet and assist clients in person and over the phone
• Help clients with payments and general inquiries
• Direct insurance-related questions to the appropriate licensed team member
• Assist clients with connecting to and using our digital platforms
• Provide administrative and back-office support to our licensed representatives
• Assist with document preparation, organization, filing and other office tasks
• Help with agency marketing and social media initiatives
• Maintain a welcoming, professional and organized office environment

Job description

Receptionist/ Administrative Assistant

Jasmine Mackey Insurance Agency Ltd. – Bancroft, ON
Full-Time | In-Office Position

We’re looking for a friendly, organized and dependable person to join our growing team!

This position is an important part of the day-to-day operation of our office. You’ll often be the first person our clients speak with or see, while also providing administrative support to our licensed insurance representatives.

What You’ll Do

• Greet and assist clients in person and over the phone


• Help clients with payments and general inquiries


• Direct insurance-related questions to the appropriate licensed team member


• Assist clients with connecting to and using our digital platforms


• Provide administrative and back-office support to our licensed representatives


• Assist with document preparation, organization, filing and other office tasks


• Help with agency marketing and social media initiatives


• Maintain a welcoming, professional and organized office environment

We’re Looking For Someone Who:

• Is friendly, professional and enjoys working with people


• Has strong communication and customer service skills


• Is organized and able to manage multiple tasks


• Is comfortable using computers and learning new digital systems


• Is dependable, detail-oriented and willing to take initiative


• Works well as part of a team


• Is interested in learning and growing within the insurance industry

Previous administrative or customer service experience would be an asset, but we’re also willing to train the right person.

Compensation & Hours

• $19.95 per hour + paid health benefits


• Full-time, 40 hours per week


• Fully in-office position


• Opportunity to earn additional performance-based bonuses for marketing initiatives and select activities that support overall agency and team goals

Opportunity to Grow

For the right candidate, there may be an opportunity to pursue insurance licensing in the future and grow into additional responsibilities within the agency.

We’re looking for someone who wants to learn, develop their skills and potentially build a long-term career with our team.

Please note:

This is a fully in-office position located in Bancroft and is not a remote role.

If you’re looking for an opportunity to join a busy, community-focused office where no two days are quite the same, we’d love to hear from you!

Jasmine Mackey Insurance Agency Ltd.

Bancroft, Ontario

These positions are with an independent contractor agent that is part of the Desjardins exclusive agent network, not with Desjardins Group or its subsidiaries. This agents’ employees are not employees of Desjardins. Independent contractor agents are responsible for and make all employment decisions regarding their employees.