Insurance Advisor, Level 1

AMA - Alberta Motor Association; Edmonton; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player seeks a passionate Insurance Advisor to join their dynamic team. In this role, you will connect with clients, offering tailored insurance solutions that genuinely impact their lives. With a focus on customer service and sales, you will engage in meaningful conversations, ensuring member satisfaction and retention. This position offers an opportunity to grow within a supportive environment that values genuine care and connection. If you thrive in a people-centric role and are eager to help others, this is the perfect opportunity for you!

Qualifications

• 6 months of insurance or sales experience preferred.
• Grade 12 diploma required; training provided for licensing.

Responsibilities

• Advise members on insurance products to meet their needs.
• Build and maintain relationships with clients for satisfaction.

Skills

Customer Service

Sales

Relationship Building

Organizational Skills

Education

Grade 12 Diploma or Equivalent

Post-Secondary Education

CIP Designation

Job description

Insurance Advisor, Level 1 page is loaded

Insurance Advisor, Level 1

Apply locations CA-AB-Edmonton-Kingsway time type Full time posted on Posted 2 Days Ago job requisition id JR100958

Our insurance team is looking for someone who enjoys working with people, prides themselves on excellent customer service and is interested in sales and service within the insurance industry. AMA Insurance is looking for someone who is passionate about helping our members find the right insurance solution to fit their needs. The successful applicant will help us promote AMA Insurance products and provide advice to our members to help them protect the things they care about most. Cultural fit is important to us and that's why we are willing to help license (bonus points if you have prior insurance experience) and train the right individual!

WHAT MOVES YOU

• You’re the ultimate people person who’s great at making connections.
• You genuinely care about people and you only offer our members products that will really make a difference in their life.
• You are passionate about sales and customer service… you can’t imagine doing anything else!
• You know your stuff when it comes to personal insurance and you like to stay on top of the latest products and services.
• You get that even the smallest detail can make a huge difference in someone’s life.
• You understand the importance of being organized and on time (because you know it’s also important to our members).

WHAT YOU’LL DO

• Report to Manager, Insurance Agency.
• Identify members’ insurance requirements and provide, or advise on, the products and services they may need.
• Build relationships with clients to stay informed of their ever-changing needs and use various customer service skills to promote the retention of existing members.
• Demonstrate a desire to engage in customer-focused conversations that will lead to member satisfaction and/or a buying decision.
• Use various tools and presentation styles to promote our products and services.

WHAT YOU’VE DONE

• You have a grade 12 diploma or equivalent.
• Bonus points if you have a related post-secondary education and/or a CIP Designation.
• You have at least 6 months of insurance-specific experience, or equivalent in sales and/or customer service experience.
• You have your level General Insurance Certificate of Authority Level 1. If not, we’ll help you earn your license, please start by thoroughly reviewing the following Alberta Insurance Council (AIC) links;

• Requirements for Certification - License Application Checklist.
• How to Apply for a General or Adjuster License - https://www.abcouncil.ab.ca/wp-content/uploads/How-to-apply-for-a-General_Adjuster-License.pdf (Please consider page 14)

*The hours of work for this position is 37.5 hours per week within the hours of business operations. We are currently open from 9am to 6pm Monday to Friday and 9am to 5pm Saturdays*

WORK MODEL: In-Office

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

About Us

AMA is a membership organization representing a million Albertans across the province. We offer roadside assistance, travel, registries, insurance, driver education, a member rewards program, community events and more. But we’re more than our products and services; we’re about a shared commitment to what we call TYLF—Treat You Like Friends and Family. If you’re looking for an inspiring career in a workplace where every exchange comes from a place of genuine care and connection, you’re our kind of people!

Accommodations

We offer accommodations for all applicants with disabilities in all stages of the recruitment process. If you require an accommodation, please advise your Talent Scout during your job application, and we will work with you to meet your unique needs.