Transportation Claims Adjuster - 9719 - IW-9719

DGA Careers; Edmonton; On-site; CAD 50,000 - 80,000; Full time

Job summary

Join a dynamic team in the insurance industry as a Transportation Claims Adjuster. This role offers the opportunity to support the investigation and resolution of claims while working in a collaborative environment. You will engage with clients, manage claims documentation, and represent the company at industry events. The role is perfect for someone who thrives in fast-paced settings and is eager to grow within a reputable brokerage known for its commitment to customer service and employee satisfaction. If you are passionate about claims and enjoy working with a supportive team, this is the opportunity for you.

Qualifications

• 5+ years of experience in claims examining, especially in auto claims.
• Willingness to obtain necessary licenses and certifications.

Responsibilities

• Investigate and resolve auto and cargo claims efficiently.
• Conduct interviews and assess damages on-site.

Skills

Exceptional communication skills

Problem-solving skills

Time-management skills

Ability to work independently

Professionalism

Integrity

Education

High school diploma

Level 1 independent adjusting license

Commissioner of Oaths

Tools

Microsoft Office

Outlook

Mitchell or similar platforms

EPIC or other industry software

Job description

Date of modification: April 16, 2025

Job number: IW-9719

Detail

Job title: Transportation Claims Adjuster - 9719

Location: Edmonton

Description

Join a forward-thinking team where innovation and customer care go hand in hand.

Are you ready to be part of a high-performing team that’s redefining the insurance experience? Do you thrive in fast-paced environments and have a passion for claims? If you’re looking for a career where your skills are valued and your growth is supported, this could be the opportunity for you.

About the Opportunity:
Our valued client, an established and award-winning brokerage in Edmonton, AB, is looking to add a motivated and detail-oriented Sr. Transportation Claims Adjuster to their expanding team. Known for their dynamic culture and strong industry presence since 2009, they’ve built a reputation for excellence in customer service and employee satisfaction.

What You’ll Be Doing:

1. Support the investigation and resolution of auto and cargo claims
2. Conduct interviews with insured parties, claimants, and witnesses
3. Assess damage on-site and inspect relevant equipment
4. Coordinate with external vendors and manage salvage processes
5. Maintain detailed and accurate claim documentation
6. Represent the company at industry and networking events as needed
7. Strengthen client relationships through file reviews and ongoing communication
8. Adhere to established workflows and manage claims efficiently

What You Bring to the Table:

1. Level 1 independent adjusting license (or willingness to obtain)
2. Valid Class 5 driver’s license
3. High school diploma
4. Commissioner of Oaths (or willingness to obtain)
5. Solid understanding of insurance and transportation-related claims
6. Proficient with Microsoft Office and Outlook
7. Comfortable working remotely or in a hybrid office environment
8. Exceptional communication, problem-solving, and time-management skills
9. Ability to work independently while contributing to a collaborative team
10. Professionalism, integrity, and a positive attitude
11. Physically able to inspect claims (climbing/lifting up to 40 lbs. as needed)

Bonus Points for:

1. Experience with Mitchell or similar adjusting/estimating platforms
2. Familiarity with EPIC or other industry software

About the Company:

Our client is a leading insurance brokerage in Canada that looks out for your best interests, and benefits from unparalleled market access from the best insurance providers. This branch office believes honesty and integrity is at the foundation of everything they do. They work and play hard and are looking for a strong team member. They offer competitive wages based on skill and experience, as well as opportunities for growth development and internal promotion.

Information

• City: Edmonton
• Job Type: Full-Time
• Education: Adjuster's License
• Expertise: Claims Examining, Claims-Auto
• Minimum experience required: 5 to 6 Years