Inside Sales Specialist - Plumbing & HVAC

Wolseley Canada Inc.; Edmonton; On-site; CAD 42,000 - 64,000; Full time

Benefits offered by this job

Health benefits starting day one

Career development and training

Education reimbursement

Employee discounts

Retirement savings with company match

Job summary

Wolseley Canada Inc. is seeking an Inside Sales professional to build strong customer relationships, process orders, provide pricing and delivery information, and support the sales team across the order-to-delivery cycle.

The role emphasizes customer service excellence, accurate order processing, and collaboration with outside sales and warehouse teams to ensure successful deliveries. Strong computer skills and industry experience are assets.

Qualifications

• Post-Secondary Education in Business Administration, Civil Engineering Technology or a related discipline considered an asset
• Previous Inside Sales related industry (Industrial Products) experience is preferred
• General computer skills including Microsoft Office; AS400 system would be an asset
• High level of commitment to exceptional customer service
• Ability to work independently as well as in a collaborative team-based environment

Responsibilities

• Complete the order process, including pricing terms, sourcing additional products, and generating sales orders
• Enter quotations and orders into the system with accuracy and timeliness
• Provide customers with accurate pricing, inventory, and delivery information
• Build and maintain relationships with new and existing customers by phone or email to cultivate more business
• Prepare quotations and process orders on behalf of outside sales staff
• Respond to customer requests and inquiries promptly
• Achieve sales targets by promoting and upselling products
• Adhere to company safety policies and regulations
• Assist in the warehouse and with deliveries when needed

Skills

Customer service

Multitasking

Independent worker

Team collaboration

Education

Post-secondary education in Business Administration or Civil Engineering Technology

Tools

Microsoft Office

AS400 system

Job description

Wolseley Canada Inc. is seeking an Inside Sales professional to build strong customer relationships, process orders, provide pricing and delivery information, and support the sales team across the order-to-delivery cycle.

The role emphasizes customer service excellence, accurate order processing, and collaboration with outside sales and warehouse teams to ensure successful deliveries. Strong computer skills and industry experience are assets.