Inside Sales Representative

Wolseley Inc; Edmonton; On-site; CAD 50,000 - 70,000; Full time

Benefits offered by this job

Full health care benefits

Life insurance and disability programs

Bonus programs

Education reimbursement

Job summary

Wolseley Inc in Canada is looking for an Inside Sales Representative to manage customer orders and collaborate with the Outside Team. This role involves building strong relationships with customers, processing orders accurately, and achieving sales targets.

Candidates should have post-secondary education in a relevant field and previous experience in inside sales. The position offers full health benefits, retirement savings programs, and various employee perks, including paid vacation and discounts on plumbing products.

Qualifications

• Post-Secondary Education in Business Administration, Civil Engineering Technology, or a related discipline.
• Previous Inside Sales experience in Industrial Products preferred.
• General computer skills including Microsoft Office.

Responsibilities

• Complete the order process and offer pricing terms.
• Maintain relationships with customers by phone or email.
• Achieve sales targets set by Management.

Skills

Customer service

Sales expertise

Order processing

Multitasking

Education

Post-Secondary Education in Business Administration or related discipline

Tools

Microsoft Office

AS400

Job description

Job Overview

At Wolseley Canada, your role as an Inside Sales Representative is to build strong relationships with customers, manage the order process, and collaborate with the Outside Team and Warehouse to ensure accurate and timely deliveries. You will be the primary contact for placing orders and will work closely with our warehouse team to meet customer needs and company targets.

What you will do

• Complete the order process, including offering pricing terms according to established margins and sourcing additional products.
• Enter quotations and orders into the system with accuracy and timeliness.
• Provide customers with accurate pricing, inventory, and specific delivery information.
• Build and maintain relationships with new and existing customers by phone or email, cultivating additional business.
• Prepare quotations and process orders on behalf of outside sales staff.
• Respond to customers’ requests and inquiries promptly.
• Achieve sales targets and objectives as set by Management by promoting and upselling products.
• Adhere to company safety policies and regulations.
• Assist in the warehouse and with deliveries when needed.

What you will bring

• Post‑Secondary Education in Business Administration, Civil Engineering Technology, or a related discipline (considered an asset).
• Previous Inside Sales experience in Industrial Products (preferred).
• General computer skills including Microsoft Office; knowledge of AS400 is an asset.
• High level of commitment to exceptional customer service.
• Demonstrated initiative and ability to work independently as well as in a collaborative team‑based environment.
• Highly organized in prioritizing work and multitasking regularly.

Benefits

• Full health care benefits starting day one.
• Comprehensive benefits with premiums fully paid for the “Core” package.
• Life insurance, disability, and wellness programs.
• Retirement savings programs including RRSP and DC pension with up to 5.25% employer contribution.
• Paid vacation, sick time, and a day off on your birthday.
• Bonus programs that include annual performance and profit sharing.
• Employee discounts on top brands of plumbing and HVAC/R products.
• Education reimbursement for employees.
• Employee referral program.
• Safety shoe reimbursement.

Please note: This position requires the result of a satisfactory criminal record check.