Inside Sales Representative, Dawson Creek

Fountain Tire; Dawson Creek; On-site; CAD 26,000 - 36,000; Full time

Benefits offered by this job

Health, dental, vision benefits

RRSP with company matching

Training and advancement opportunities

Employee discounts on tires

Regular day shifts

Great customer discounts

Job summary

Fountain Tire Dawson Creek is seeking a friendly Inside Sales Representative to join our automotive service team. You will engage customers, quote services, and drive sales while ensuring high standards of service.

This role offers regular day shifts, comprehensive benefits, and training to grow with the company. If you thrive in a fast-paced shop environment and enjoy helping customers with tire and mechanical needs, apply today.

Qualifications

• Excellent customer service and a great attitude are essential.
• Effective listening skills to identify customer needs and provide recommendations.
• Knowledge of passenger, light truck and specialty tires and mechanical services.
• Must possess a valid driver’s license and provide a satisfactory driving record.

Responsibilities

• Create work orders and arrange bookings and communicate them to technicians.
• Provide service quotes and obtain customer authorization for work, finalize sales and follow up with customers.
• Proactively call customers to assess satisfaction with services received.
• Recommend tire services and mechanical services to customers.
• Ensure all products are billed accurately and all information is entered in the system.
• Keep showroom promotional materials updated.
• Participate in safety initiatives and complete required courses and trainings.
• Assist in inventory management and annual counts.

Skills

Customer service

Communication

Team player

Automotive tire knowledge

Driver's license

Sales orientation

Job description

Fountain Tire Dawson Creek, an established automotive repair shop, is looking for a friendly and dedicated individual to join our team as an Inside Sales Representative!

At Fountain Tire, our associates are our number one asset. As a vital member of our team, you will get to enjoy many great benefits

What is in it for you?

• Competitive compensation $19 to $26 per hour
• Comprehensive health, dental, and vision benefit programs for you and your family, including an RRSP program with company matching
• We will develop your skills and certifications with our excellent training program & opportunity for advancement
• The opportunity to work with an excellent team and great customers
• Regular day shifts
• Great discounts for you and your family on tires, parts, and mechanical services

Primary Responsibilities

• Creating work orders and arranging bookings and communicating them to the technicians
• Provide service quotes and receive customer authorization for work to be performed on vehicles, finalize sales, and complete customer follow up.
• Provide proactive calls to customers to determine their satisfaction level with the service they have received
• Recommend tire service, specialty tire service, wheel and mechanical service to customers
• Ensure that all products are billed accurately to the customer and process all necessary information in the computer system.
• Keep promotional material updated in the showroom.
• Participate in all safety initiatives, as required or assigned, to guarantee safety at Fountain Tire including customers and staff, on the road, site or field.
• Complete assigned e-learning and safety courses and adhering to standards and policies as described in learning modules.
• Assist in inventory management through documentation processes and annual inventory counts

What does it take to get on track?

• Experience in the automotive repair industry or tire industry is an asset
• Effective listening skills with the ability to identify customer needs and provide recommendations
• Working knowledge of passenger, light truck and, specialty tires and mechanical services
• Must possess a valid driver’s license and be able to provide a satisfactory passenger or commercial Driver’s Abstract
• Excellent customer service and a great attitude are a must
• A team player who takes pride in their work

We use automated technology-assisted tools to help streamline our hiring process. These tools operate under strict privacy and fairness standards. Final decisions are always made by our hiring teams.