Inside Sales Representative, Calgary (Moraine Road)

FOUNTAIN TIRE LTD; Calgary; On-site; CAD 23,000 - 34,000; Full time

Benefits offered by this job

Competitive pay and benefits

Training and advancement opportunities

Day shifts

Job summary

Fountain Tire Calgary (Moraine Road) is seeking an Inside Sales Representative to handle quotes, bookings, and customer follow-up. You will work with technicians and customers to ensure accurate service delivery and billing while promoting tire services and promotional materials.

Ideal candidates have experience in auto or tire service, strong customer service skills, and a valid driver’s license. Competitive wages, benefits, and advancement opportunities are offered with regular daytime shifts.

Qualifications

• Experience in the automotive repair or tire industry is an asset.
• Excellent listening skills and ability to identify customer needs.
• Knowledge of passenger, light truck, and specialty tires and mechanical services.
• Must possess a valid driver’s license and provide a satisfactory abstract.
• Excellent customer service and a positive attitude; a team player.

Responsibilities

• Create work orders and arrange bookings; communicate with technicians.
• Provide service quotes, obtain customer authorization, finalize sales, and follow up.
• Conduct proactive calls to assess customer satisfaction with the service provided.
• Suggest tire services and related mechanical work to customers.
• Ensure accurate billing and proper data entry in the system.
• Keep showroom promotional material updated.
• Participate in safety initiatives for all staff and customers.
• Complete assigned e-learning and safety courses; adhere to policies.

Skills

Customer service

Communication

Team player

Driver's license

Job description

Overview

Fountain Tire Calgary (Moraine Road), an established automotive repair shop, is looking for a friendly and dedicated individual to join our team as an Inside Sales Representative!

At Fountain Tire, our associates are our number one asset. As a vital member of our team, you will get to enjoy many great benefits:

Whatis in it for you?

• Competitive compensation: $17 to $25 per hour
• Comprehensive health, dental, and vision benefit programs for you and your family, including an RRSP program with company matching
• We will develop your skills and certifications with our excellent training program & opportunity for advancement
• The opportunity to work with an excellent team and great customers
• Regular day shifts
• Great discounts for you and your family on tires, parts, and mechanical services

Primary Responsibilities:

• Creating work orders and arranging bookings and communicating them to the technicians
• Provide service quotes and receive customer authorization for work to be performed on vehicles, finalize sales, and complete customer follow up.
• Provide proactive calls to customers to determine their satisfaction level with the service they have received
• Recommend tire service, specialty tire service, wheel and mechanical service to customers
• Ensure that all products are billed accurately to the customer and process all necessary information in the computer system.
• Keep promotional material updated in the showroom.
• Participate in all safety initiatives, as required or assigned, to guarantee safety at Fountain Tire including customers and staff, on the road, site or field.
• Complete assigned e-learning and safety courses and adhering to standards and policies as described in learning modules.
• Assist in inventory management through documentation processes and annual inventory counts

What does it take to get on track?

• Experience in the automotive repair industry or tire industry is an asset
• Effective listening skills with the ability to identify customer needs and provide recommendations
• Working knowledge of passenger, light truck and, specialty tires and mechanical services
• Must possess a valid driver’s license and be able to provide a satisfactory passenger or commercial Driver’s Abstract
• Excellent customer service and a great attitude are a must
• A team player who takes pride in their work

At Fountain Tire, you’d have a great place to work! Market leading wages, a manager with a large support network, and the chance to learn and grow.

We use automated technology-assisted tools to help streamline our hiring process. These tools operate under strict privacy and fairness standards. Final decisions are always made by our hiring teams.