Inside Sales Representative

Fountain Tire; Medicine Hat; On-site; CAD 25,000 - 33,000; Full time

Benefits offered by this job

Health & dental

Vision plan

RRSP match

Training program

Advancement opportunities

Discounts on tires

Job summary

Fountain Tire Medicine Hat (1450 Strachan Rd SE) is seeking a friendly Inside Sales Representative to join our team. This role offers competitive pay and a comprehensive benefits package, with regular day shifts and strong opportunities for advancement.

You will handle quotes, bookings, and customer follow‑ups, promote tire and mechanical services, and ensure accurate billing while maintaining a high level of customer care.

Qualifications

• Experience in customer service or sales is preferred.
• Excellent communication and listening skills are essential.
• Ability to explain services and quotes clearly to customers.

Responsibilities

• Create work orders and arrange bookings with technicians.
• Provide service quotes and obtain customer authorization for work.
• Proactively call customers to check satisfaction with service.
• Recommend tire services, wheel and mechanical services to customers.
• Ensure accurate billing and update computer records.

Skills

Customer service

Sales

Communication

Job description

Fountain Tire Medicine Hat (1450 Strachan Rd SE), an established automotive repair shop, is looking for a friendly and dedicated individual to join our team as an Inside Sales Representative!What is in it for you?

• Competitive compensation $18 to $24 per hour
• Comprehensive health, dental, and vision benefit programs for you and your family, including an RRSP program with company matching
• We will develop your skills and certifications with our excellent training program & opportunity for advancement
• The opportunity to work with an excellent team and great customers
• Regular day shifts
• Great discounts for you and your family on tires, parts, and mechanical services

Primary Responsibilities

• Creating work orders and arranging bookings and communicating them to the technicians
• Provide service quotes and receive customer authorization for work to be performed on vehicles, finalize sales, and complete customer follow up.
• Provide proactive calls to customers to determine their satisfaction level with the service they have received
• Recommend tire service, specialty tire service, wheel and mechanical service to customers
• Ensure that all products are billed accurately to the customer and process all necessary information in the computer system.
• Keep promotional material updated in the showroom.
• Participate in all safety initiatives, as required or assigned, to guarantee safety at Fountain Tire including customers and staff, on the road, site or field.
• Complete assigned e-learning and safety courses and adhering to standards and policies as described in learning modules.
• Assist in inventory management through documentation processes and annual inventory counts

What does it take to get on track?

• Experience in the automotive repair industry or tire industry is an asset
• Effective listening skills with the ability to identify customer needs and provide recommendations
• Working knowledge of passenger, light truck and, specialty tires and mechanical services
• Must possess a valid driver's license and be able to provide a satisfactory passenger or commercial Driver's Abstract
• Excellent customer service and a great attitude are a must
• A team player who takes pride in their work

At Fountain Tire, you'd have a great place to work! Market leading wages, a manager with a large support network, and the chance to learn and grow. We use automated technology-assisted tools to help streamline our hiring process. These tools operate under strict privacy and fairness standards. Final decisions are always made by our hiring teams.