Inside Sales Representative (B2B Sales Customer Expert I)

Canada; Toronto; Hybrid; CAD 23,000 - 32,000; Full time

Benefits offered by this job

Hybrid work model

Work-from-home options

Job summary

Teleperformance is seeking a Sales Representative in Canada to grow existing and new business by leveraging strong communication and analytical skills. The role involves advising customers on domain hosting products, upselling, and building long-term relationships with top clients.

Salary is $20.00 CAD per hour plus a sales bonus. The position offers a hybrid work model with opportunities to grow within a global leader in customer experience management.

Qualifications

• Associate's degree or certification from an accredited program for technical and/or GED/ High school education required.
• 1 year+ experience in customer service or prior work experience dealing with the public as a sales agent (preferred)

Responsibilities

• Pitch and impact assigned customers in accordance with training provided, standards and policies with a focus on deep level insights, customer success, upsell strategy, and strong relationship management
• Serve as a trusted consultant with customers to get the most out of a wide range of domain registration, web hosting products on the use of a delicate range of products and services working for one of the world's best clients in this industry.
• Reach assigned sales target.
• Consistently deliver outstanding customer experience while prioritizing and delivering assigned sales quota
• Provide strategic recommendations to customers in order to achieve their business goals, including the upselling of additional products and platform features.
• Master knowledge on one or several core products.
• Handle a moderate volume of potential clients on a daily basis through calls, aligning support with opportunities
• Manage daily activities independently and proactively based on customer needs and incentives.

Education

Associate's degree or certification from an accredited program for technical and/or GED/ High school education

Job description

Join Teleperformance - Where Excellence Meets Opportunity!

Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.

Why Choose Teleperformance?

We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.

Utilize advanced support technologies and processes engineered to achieve outstanding results.

We cultivate lasting client relationships and make positive contributions to our local communities.

Become Part of an Exceptional Team!

Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.

Job Description

About Us

Teleperformance is a worldwide leader in client experience management and contact center business process outsourcing. With more than 500,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely.

Ranked 11th in the world's Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work®; Best Employer certification earned in 64 countries covering more than 97% of the total workforce.

Our Work Culture

At Teleperformance, we remain true to our core values of integrity, respect, professionalism, innovation and commitment.

Autonomous - We encourage and trust your decision making skills.

Progressive work environment- If you have skills to prove we have all ladders for you to grow

Flexible - We believe in results

Innovative - All ideas matters

Inclusive - Everyone is Included and everyone wins

About the job

As a Sales Representative, your sales expertise combined with your communication skills and analytical abilities will be used to help new and existing businesses grow. An opportunity to work with one of the world's best clients in the website and domain hosting business. Using your influencing and relationship-building skills, you will advise existing customers by providing strategic guidance on how to develop a successful journey into specific products, platforms and services. You anticipate how decisions are made, persistently explore and uncover the business needs of your clients.

Salary: $20.00 CAD dollar per hour plus Sales bonus.

Responsibilities

• Pitch and impact assigned customers in accordance with training provided, standards and policies with a focus on deep level insights, customer success, upsell strategy, and strong relationship management
• Serve as a trusted consultant with customers to get the most out of a wide range of domain registration, web hosting products on the use of a delicate range of products and services working for one of the world's best clients in this industry.
• Reach assigned sales target.
• Consistently deliver outstanding customer experience while prioritizing and delivering assigned sales quota
• Provide strategic recommendations to customers in order to achieve their business goals, including the upselling of additional products and platform features.
• Master knowledge on one or several core products.
• Handle a moderate volume of potential clients on a daily basis through calls, aligning support with opportunities
• Manage daily activities independently and proactively based on customer needs and incentives.

Qualifications

• Associate's degree or certification from an accredited program for technical and/or GED/ High school education required.
• 1 year+ experience in customer service or prior work experience dealing with the public as a sales agent (preferred)analysis<|message|>The assistant's final output got corrupted. It inserted HTML wrongly and incomplete. We need to correct that. Also we should finish the JSON properly. Need to correct the broken part: there is a broken `
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