Business Development Assistant

Canada; Toronto; Hybrid; CAD 46,000 - 56,000; Full time

Benefits offered by this job

On-site and remote work options

Work-from-home program

Job summary

Teleperformance seeks a results-driven sales professional to join Google Cloud Platform responsibilities. You will perform daily outbound calls/emails to prospects, explain Google products and value propositions, and drive campaigns from ideation to pitch and qualification.

You will aim to exceed monthly quotas while expanding existing customer spend and refining sales processes. The role emphasizes strong CRM usage, KPI achievement, and effective communication in a fast-paced, high-growth

Qualifications

• Bachelor's degree or equivalent
• 1 year minimum experience in consultative selling
• Google product knowledge not limited to Google Cloud & Digital Media
• Outgoing and confident in inbound/outbound phone sales with great phone etiquette
• Strong ability to meet productivity, readiness and KPI targets
• Proven track record of overachievement and sales quotas
• Proven knowledge of Google products and competitive landscape
• Experience with CRMs (Salesforce, LinkedIn Navigator)

Responsibilities

• Execute daily outbound phone calls/emails, reach prospective decision makers and qualify needs
• Explain Google products/solutions and value proposition to diverse businesses
• Source and engage prospects through outbound campaigns
• Lead outbound campaigns from idea to pitch and pipeline qualification
• Contribute to team projects to refine sales processes
• Develop best practices and workflows for prospect interactions
• Achieve or exceed monthly sales quota
• Upsell to existing customers and increase spend on current products
• Troubleshoot basic technical setup issues or route to appropriate teams

Skills

Outbound sales

Verbal communication

Written communication

Pipeline management

Analytical mindset

Education

Bachelor's degree or equivalent

Tools

CRM systems (Salesforce, LinkedIn Navigator)

Job description

Join Teleperformance - Where Excellence Meets Opportunity!

Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.

Why Choose Teleperformance?

We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.

Utilize advanced support technologies and processes engineered to achieve outstanding results.

We cultivate lasting client relationships and make positive contributions to our local communities.

Become Part of an Exceptional Team!

Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.

Job Description

About Us

Teleperformance is a worldwide leader in client experience management and contact center business process outsourcing. With more than 500,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely.We also provide services in 300 languages and dialects.

Ranked 11th in the world's Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work®; Best Employer certification earned in 64 countries covering more than 97% of the total workforce.

Our Work Culture

At Teleperformance, we remain true to our core values of integrity, respect, professionalism, innovation and commitment.

Autonomous - We encourage and trust your decision making skills.

Progressive work environment- If you have skills to prove we have all ladders for you to grow

Flexible - We believe in results

Innovative - All ideas matters

Inclusive - Everyone is Included and everyone wins

About the job

Google Cloud Platform team helps customers transform and evolve their business through the use of Google's global network, web-scale data centers, and software infrastructure. As part of an entrepreneurial team in this rapidly growing business, you will help shape the future of businesses of all sizes using technology to connect with customers, employees, and partners.

Annual Base Salary of CAD $51,000, plus a performance-based bonus with an earning potential ranging from 5% to 30%

Responsibilities

• Execute daily outbound phone calls/emails, contact prospective decision makers, build quick rapport, assess needs and qualify.
• Explain Google products/solutions and value proposition to businesses of different verticals and sizes and explain how they address client needs.
• Execute outbound prospecting campaigns to source, contact, and engage prospective customers interested in evaluating Google products.
• Develop and lead outbound campaigns from idea-generation through to initial pitch, pipeline qualification to deal closure.
• Lead and contribute to team projects to develop and refine our sales process.
• Develop and codify best practices and sales workflows for interactions with prospects
• Achieve or exceed monthly sales quota.
• Reach out to existing customers to pitch new ancillary products or increase spend in products currently used.
• Troubleshoot small technical setup issues or route them to relevant teams.

Qualifications

• Bachelor's degree, College diploma or equivalent degree.
• 1 year minimum experience in consultative Selling: managing a portfolio of customers, identifying customers/partners needs, focus on customer goals, results and clients satisfaction.
• Google Product knowledge:not limited to Google cloud & Digital media.
• Outgoing and confident in inbound/outbound phone sales with great phone etiquettes.
• Strong desire to meet or exceed productivity, readiness, sustainability, and task points, compliance and customer satisfaction targets.
• Strong verbal and written communication skills to pitch on the phone and compose compelling proposals.
• Proven track record of target overachievement, strong sales attitude and desire to meet and overachieve multiple KPIs and Sales Quotas.
• Knowledge of Google Products and its competitive landscape.
• Proven technical ability with CRMs (customer relationship management).

Skills

• Thrive in a fast-paced, high-growth, rapidly changing environment.
• Experience working in a technical sales environment.
• Knowledge of CRM systems but not limited to Salesforce & LinkedIn Navigator.
• Analytical mindset and go-getter attitude; self-motivated to achieve personal goals and goals set for the team.
• Proven success in generating leads and experience cold calling and presenting sales pitches based on value and not price.
• Organized and has pipeline management, time management skills and prioritization skills.
• Excellent verbal and written communication skills in English.
• Dependable, reliable with a strong work ethic.
• Proactive, or