Inside Sales Representative

Robertson Electric Wholesale; Kingston; On-site; CAD 45,000 - 60,000; Full time

Job summary

Robertson Electric Wholesale is seeking an Inside Sales Representative for the Kingston, ON area. You will manage incoming inquiries, provide product details, prepare quotations, and process orders while building strong relationships with existing accounts and supporting outside sales efforts.

Working on-site with the Kingston team, you’ll use CRM and inventory systems to ensure accuracy and timely delivery, coordinate with vendors, and help meet project deadlines and budgets in a fast-paced

Qualifications

• Experience in inside sales with lead generation and account management.
• Demonstrated commitment to customer satisfaction with excellent service.
• Strong communication and negotiation skills, plus relationship-building abilities.
• Ability to work in a fast-paced, on-site branch environment with accuracy.
• Familiarity with electrical products or industrial distribution is a plus.
• Proficiency with CRM and inventory management software.
• Secondary school diploma required; post-secondary education in business or sales is an advantage.

Responsibilities

• Handle incoming customer inquiries and provide product information.
• Prepare quotations and process orders accurately and timely.
• Build and maintain relationships with existing accounts and support outside sales activities.
• Collaborate with the branch team to meet deadlines and budgets.
• Utilize sales and inventory systems and coordinate with vendors.

Skills

Lead generation

Account management

Customer satisfaction

Communication

Negotiation

Relationship building

Team collaboration

Attention to detail

Electrical products knowledge

CRM software

Inventory management software

Education

Secondary school diploma

Post-secondary education in business or related field

Tools

CRM software

Inventory management software

Sales software

Job description

Company Description

Robinson Electric Wholesale is a leading independent electrical solutions provider and wholesale distributor serving the Canadian marketplace since 1952. With 19 strategically located branches across Canada and headquarters in Vaughan, Ontario, the company delivers industry-leading solutions and best-in-class service. Robertson has experienced steady growth under new ownership since 2008, becoming a dominant player in the electrical distribution industry. The company’s success is driven by a strong commitment to exceptional service for customers, vendors, and employees, and a focus on speed to market to keep projects on time and on budget. Located near major transportation routes and the Toronto International Airport, Robertson is well positioned to support Canada’s key population and manufacturing centers.

Role Description

The Inside Sales Representative is a full-time, on-site role based in Kingston, ON. This position is responsible for managing incoming customer inquiries, providing product information, preparing quotations, and processing orders in a timely and accurate manner. The role involves building and maintaining relationships with existing accounts, supporting outside sales activities, and identifying opportunities for additional product and service sales. The Inside Sales Representative will work closely with the branch team to ensure high levels of customer satisfaction, resolve issues efficiently, and support project deadlines and budgets. Daily activities include using sales and inventory systems, coordinating with vendors, and contributing to a positive, collaborative branch environment.

Qualifications

• Experience in Inside Sales with strong skills in lead generation and account management.
• Demonstrated commitment to customer satisfaction supported by excellent customer service abilities.
• Strong communication, negotiation, and relationship-building skills.
• Ability to work in a fast-paced, on-site branch environment with attention to detail and accuracy.
• Familiarity with electrical products or industrial distribution is an asset.
• Proficiency with sales, CRM, and inventory management software tools.
• Secondary school diploma required; post-secondary education in business, sales, or a related field is an advantage.
• Ability to collaborate effectively with team members and uphold inclusive, respectful workplace practices.