Inside Sales Representative

Robertson Electric Wholesale; Vaughan; On-site; CAD 65,000 - 110,000; Full time

Benefits offered by this job

Competitive salary and bonus

RRSP matching plan

Opportunities for growth and development

Job summary

A leading electrical distributor in Vaughan is seeking an Inside Sales Representative for their National Division. This role involves managing incoming customer calls, handling orders, and providing product information. Candidates should have 2-4 years of experience in the electrical or lighting industry, along with excellent communication and attention to detail. The company offers a competitive salary, RRSP matching, and growth opportunities in a dynamic environment.

Qualifications

• 2-4 years' experience in electrical or lighting industries.
• High level of accuracy and attention to detail.
• Excellent written communication and phone skills.

Responsibilities

• Handle incoming and outgoing customer calls professionally.
• Assist with customer service requests including order entry.
• Support Account Managers with customer orders.

Skills

Experience in electrical or lighting industry

Attention to detail

Excellent written communication

Professional phone manners

Ability to work in a fast-paced environment

Job description

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Robertson Electric is currently looking for an INSIDE SALES for their National Division to join our head office in Vaughan.

About Us

Robertson Electric Wholesale is a highly regarded Electrical Distributor in Canada. Robertson has demonstrated steady and secure growth since many years, proving to be a dominant player in the industries we serve. With numerous branches across Canada and secure business plans for further growth and expansion, Robertson is seeking talented individuals to join our dynamic Company and be part of our continued success.

Scope of the position

The Inside Sales Representative is responsible for looking after all incoming customer calls, handling customer orders, and communicating with customers regarding quotes, returns, and specs. Duties also include checking inventory for product availability, providing delivery dates to customers, and verifying prices. The Inside Sales Rep will prepare and maintain sales order master files, customer lists and make routine decisions according to company policies and guidelines.

Major Responsibilities

• Handle incoming and outgoing customer calls in a professional manner
• Responsible for handling customer service requests which include order entry, pricing, order maintenance, etc.
• Assist and support Account Managers with customer orders and requests
• Deal with product-related problems that customers may have, such as defective products and the return of products
• Responsible for spec products for customers
• Responsible for carrying out any other duties assigned by management

Skills and Qualifications

• 2-4 years' experience working in the electrical industry or Lighting Industry.
• High level of accuracy and attention to detail
• Excellent written communication skills and professional phone manners
• Able to work in a fast-paced environment

A few reasons why it’s great to work for us

• Robertson Electric Wholesale is an established and fast-growing company
• Competitive salary and bonus
• RRSP matching plan
• Opportunities for growth and development

Seniority level

• Associate

Employment type

• Full-time

Job function

• Customer Service

Industries

• Electric Lighting Equipment Manufacturing, Wholesale Appliances, Electrical, and Electronics, and Wholesale

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