Inside Sales Representative

Rexel Atlantic; Mount Pearl; On-site; CAD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive compensation

Benefits & pension plans

Career opportunities

Job summary

Rexel Atlantic in Mount Pearl, NL is seeking an Inside Sales Representative to join the Rexel Canada team. You will directly service customers by phone and email, process orders and quotations, and strive to achieve exceptional customer service.

The role emphasizes building customer relationships, confirming stock, suggesting alternatives, and making outbound calls to grow the business. A minimum of two years in inside sales or customer service is required, with AS400 experience a plus.

Qualifications

• Two years of inside sales or customer service experience.
• Proven ability to communicate effectively and build customer relationships.
• Product knowledge of the electrical business is a must.

Responsibilities

• Directly service customers via phone and email on a daily basis.
• Process orders, inquiries and quotations every day.
• Consistently achieve a high level of customer service.
• Confirm stock availability and suggest alternatives as required.
• Make follow-up calls to customers on all quotations.
• Make outbound calls to various customers to solicit additional business.
• Assist customers with inquiries regarding e-commerce.

Skills

Inside Sales

Customer Service

Communication

Multitasking

Time Management

Tools

AS400

Job description

• Experience Level (for career site): Experienced Professional
• Contract Type: Permanent
• Job Family: Sales

Company Description

JoinRexel:AGlobalLeaderinElectricalDistribution

Rexel is a world leader in the electrical distribution market, operating in 18 Countries and leveraging a network of 1950 branches and 27000 employees. We provide innovative electrical solutions and equipment for the industrial, residential and commercial sectors. As the energy evolves, our business is transforming alongside it.This change is driven by you - our fresh thinkers, innovators and groundbreakers. By collaborating closely with our customers and partners, Rexel is dedicated to delivering exceptional value to our employees, customer and stake holders alike. Together we are building sustainable performance and shaping a better future.

Rexel Canada operates under six distinct banners : Rexel Atlantic, Rexel Utility, Westburne, Nedco, LTL and Talley

Job Description

We are currently seeking anInside Sales Representativeto become an integral part of ourMount Pearl, NLlocation.

As an Inside Sales Representative, your principal responsibilities will be to:

• Directly service customers via phone & email on a daily basis.
• Process orders, inquiries & quotations every day.
• Consistently achieve a high level of customer service.
• Confirm stock availability and suggest alternatives as required.
• Make follow-up calls to customers on all quotations.
• Make at least four (4) outbound calls per day to various customers to solicit additional business.
• Assist customers with any inquiries regarding e-commerce.

Qualifications

• A minimum of two years of inside sales or customer service experience.
• Proven ability to communicate effectively and build customer relationships.
• Strong multitasking and time management skills.
• AS400 experience would be an asset.
• Electrical apprenticeship experience is considered an advantage.
• Product knowledge of the electrical business is a must.
• Team Player.

Additional Information

What We Offer:

• Our employees enjoy a positive work-life balance while thriving in an environment that is dynamic and motivated by new and exciting challenges.
• We provide competitive compensation, comprehensive benefits plans, and pension plans, along with a remarkable range of career opportunities—whether advancing in your current field or exploring something entirely new. If you’re motivated, we’ll help you find the career path that suits you.
• Rexel Canada is committed to Employment Equity and values a diverse workforce, recognizing each employee's unique talents and skills.